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- Tasks: As an Online Assistant, you'll pick and pack orders for online customers, ensuring a smooth shopping experience.
- Company: Join Sainsbury’s, a community-focused retailer passionate about quality food and outstanding service.
- Benefits: Enjoy 10-15% discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact in your community.
- Qualifications: Must be 18+ for certain shifts and have the Right to Work in the UK.
- Other info: Flexible hours available; apply early as vacancies may close quickly.
Rate: £12.60 per hourLocation: Bamber Bridge Store, Preston, PR5 6BJHours: Part time, 16 hours per weekContract type: Fixed-Term AssignmentBusiness area: RetailClosing date: 24 August 2025Requisition ID: 400014346
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
What you’ll be doing:
- Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock
- Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
- Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
- Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
- Build great knowledge about our products, services and promotions to help provide recommendations
- Working flexibly across the store as required
What makes a great Sainsbury’s Colleague:
- Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks
- Always ready to work flexibly and productively to a high standard across the store – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Online Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Assistant
✨Tip Number 1
Familiarise yourself with Sainsbury's products and services. Knowing the range of items available will help you provide better recommendations to customers and show your enthusiasm for the role.
✨Tip Number 2
Practice using digital tools and technology, as you'll be required to use a handset for picking orders. Being comfortable with tech will make you stand out as a candidate who can adapt quickly.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Share examples from previous jobs or experiences where you've thrived under pressure, as this is crucial for the Online Assistant role.
✨Tip Number 4
Show your commitment to customer service. Be ready to discuss how you've gone above and beyond for customers in the past, as this aligns perfectly with Sainsbury's focus on delivering a joyful shopping experience.
We think you need these skills to ace Online Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Online Assistant role. Emphasise any previous retail or customer service experience, as well as your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Sainsbury’s that resonate with you, such as their commitment to customer service and community involvement.
Highlight Flexibility and Teamwork: In your application, stress your willingness to work flexible hours and your ability to thrive both independently and as part of a team. Provide examples of how you've successfully worked in similar environments.
Showcase Attention to Detail: Since the role requires great attention to detail, include examples from your past experiences where you demonstrated this skill. This could be in maintaining cleanliness, managing stock, or ensuring customer satisfaction.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Enthusiasm for Customer Service
As an Online Assistant, your role revolves around providing a joyful shopping experience. Make sure to express your genuine enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond in previous roles to assist customers.
✨Demonstrate Flexibility and Team Spirit
This position requires working flexibly across the store and being part of a team. Highlight your ability to adapt to different tasks and environments. Discuss any experiences where you successfully collaborated with others or took on various responsibilities.
✨Familiarise Yourself with Digital Tools
Since the role involves using technology to plan routes and manage orders, it's important to show that you're comfortable with digital tools. If you have experience with similar technology, mention it. If not, express your willingness to learn and adapt quickly.
✨Emphasise Attention to Detail
Attention to detail is crucial in ensuring customers receive the best quality products. Prepare to discuss how you've maintained high standards in previous jobs, whether it's keeping a workspace tidy or ensuring accuracy in order fulfilment.
