At a Glance
- Tasks: Analyse digital performance and provide insights to optimise customer experience.
- Company: Join Argos, a leading digital retailer shaping the future of shopping.
- Benefits: Enjoy flexible working, competitive salary, discounts, and a supportive environment.
- Other info: Great career growth opportunities in a collaborative culture.
- Why this job: Make an impact with data in a dynamic, innovative team.
- Qualifications: Experience in digital analytics and strong data storytelling skills required.
The predicted salary is between 40000 - 50000 £ per year.
At Argos, we’re a digital‑led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same‑day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career.
With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy – Argos is an exciting place to build your future.
Why Join Us
At Argos, data is one of the most important parts of how we operate, innovate and serve our customers; our Data & Analytics Team ambition is to build the most technically‑advanced, commercial and impactful capability in the industry, powering our Next‑Level Strategy and helping to create an AI‑powered Argos, enabling More Argos, More Often through Inspiring Choice, Always Great Value and Supercharging our Digital Capabilities.
The role holder will be responsible for providing comprehensive deep‑dive Marketplace Analytics and Insights by analysing the performance and impact of the Marketplace proposition across our Digital Channels, including, but not limited to, measuring Marketplace KPIs, understanding any impact on Argos owned products and the key drivers, highlighting any areas of friction across the Customer Experience and identifying opportunities to optimise the proposition.
What You’ll Do
- Perform deep‑dive, digital‑data‑led analysis of Argos Digital Channel performance, focusing primarily on the Marketplace proposition to generate insights and inform stakeholders of campaign, commercial and customer experience optimisation opportunities.
- Support the Analytics Manager – Marketplace Analytics as a D&A Digital Analytics subject‑matter expert across Argos Digital Channels.
- Manage and prioritise D&A Use Cases to ensure on‑time and high‑quality delivery.
- Collaborate with and support the wider eCommerce, Digital Product Analytics and Marketplace Analytics team, providing a complete and accurate analysis of our end‑to‑end Customer Journey and Digital Channel performance.
- Triage and assess D&A Use Cases to understand the ask and guide the Data and Analytics approach to deliver requirements.
- Manage stakeholders across multiple teams and levels.
- Act as a point of contact between business and technical teams to guide Data and Analytics requirement definition and implementation across the product design lifecycle.
- Identify new ways to improve and optimise existing ways of working through automation and optimisation, including research into emerging technologies.
What I Need To Know
- Strong experience in Digital Analytics and insight generation across Marketplace propositions in a digital‑retail click‑and‑collect environment.
- Expertise in data storytelling, turning complex and technical analytics terminology into clear, unambiguous and engaging business direction.
- Strong experience analysing data and multi‑source datasets to generate actionable insights from large, complex data environments.
- Proficiency with Adobe Analytics, GA4, Adobe Target, Heap or similar analytics tools.
- Expert knowledge of digital data technologies and solutions across the data lifecycle (collection, definition, processing, enrichment, storage, visualisation).
- Proven ability to influence and manage senior stakeholders across multiple workstreams in a complex retail, omnichannel or digital environment.
- Experience acting as a subject‑matter expert within a Data and Analytics function and broader business, providing consultancy and direction on digital and customer analytics.
- Background in translating ambiguous business questions into data use cases, measurement frameworks and KPIs, defining clear success measures.
- Experience creating programme‑level reporting, executive dashboards or senior‑level progress updates.
- Knowledge or hands‑on experience with SQL, Python, Power BI, and familiarity with Snowflake, AWS or similar cloud data technologies.
Benefits
We are committed to being a truly inclusive retailer so you’ll be welcomed whatever your background. You’ll have flexible working options, a competitive salary and a range of benefits:
- Colleague discount: 10% on Sainsbury’s, Argos, TU and Habitat; increases to 15% at certain points in the year.
- Competitive pension scheme and life cover.
- Performance‑related bonus up to 10% of salary.
- Annual holiday allowance with the option to buy up to an additional week.
- Season ticket loans, cycle‑to‑work scheme, health cash plans and salary advance.
- Access to a wide range of discounts from hundreds of other retailers.
- Employee assistance programme.
- Up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Digital Analyst – Marketplace Analytics in London employer: Sainsbury's Supermarkets Ltd
At Argos, we pride ourselves on being a digital-led retailer that fosters a dynamic and inclusive work environment. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, competitive salaries, and a range of benefits including flexible working options and generous discounts. Join us in London to be part of a forward-thinking team that values innovation and collaboration, where your insights will directly shape the future of our customer experience.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
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