At a Glance
- Tasks: Lead a team to ensure timely online deliveries and maintain high operational standards.
- Company: Join Sainsbury’s, a leading retailer committed to inclusivity and customer satisfaction.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Why this job: Be a changemaker in a fast-paced environment while empowering your team and enhancing customer experiences.
- Qualifications: Experience managing teams in a performance-driven setting; strong data interpretation skills required.
- Other info: Flexible working hours with early morning shifts; commitment to diversity and inclusion.
The predicted salary is between 35000 - 49000 £ per year.
Salary: From £35,000Location: Edenthorpe Store, Doncaster, DN2 5PSContract type: PermanentBusiness area: RetailClosing date: 23 August 2025Requisition ID: 400011955
Leading in our stores:
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What you’ll be doing:
- Direct a small team of managers to deliver the online delivery operation of the supermarket taking accountability for every delivery going out on time, every time, so our customers get exactly what they need, when they expect it
- The department is fast paced with lots of KPIs, you’ll spend time reviewing data and ensuring compliance to processes and procedures
- Planning for upcoming key trading activities and events by working closely with the rest of the store leadership team.
- Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store.
- People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinaries.
Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.
What makes a great Lead Online manager:
- A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
- Experience of managing managers, in a fast-paced performance focussed environment.
- An operator who is comfortable managing alone in the absence of more senior management.
- Driven to deliver high performance with a focus on efficiency and engagement.
- Confident in the use of data, and understanding / interpreting KPI\’s or other performance indicators, and has experience of improving these.
- Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment.
- Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal).
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Lead Online Manager employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Online Manager
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to the Lead Online Manager role. Understanding how to interpret and improve these metrics will demonstrate your capability to drive performance in a fast-paced environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight specific instances where you empowered your team to achieve high standards and efficiency.
✨Tip Number 3
Research the company’s commitment to inclusivity and diversity. Be ready to discuss how you can contribute to building an inclusive team environment, as this is a core value for us at StudySmarter.
✨Tip Number 4
Prepare to discuss your experience with managing employee relations issues, including performance management and disciplinary actions. Being able to articulate your approach to these situations will be crucial in demonstrating your readiness for the role.
We think you need these skills to ace Lead Online Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering high performance in a fast-paced environment. Use specific examples that demonstrate your leadership skills and ability to meet KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team empowerment. Mention how your previous experiences align with the responsibilities of a Lead Online Manager and how you can contribute to the company's goals.
Showcase Data-Driven Achievements: Include any achievements related to data analysis and KPI improvement in your application. Highlight instances where you used data to drive performance and efficiency in your previous roles.
Emphasise Inclusivity: Since the company values inclusivity, mention any initiatives or experiences you have that promote an inclusive work environment. This could include training, mentoring, or leading diverse teams.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Leadership Skills
As a Lead Online Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in fast-paced environments, focusing on how you empowered your colleagues and improved performance.
✨Understand KPIs and Data
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've used data to drive improvements in past positions, showcasing your analytical skills and ability to interpret performance metrics.
✨Emphasise Inclusivity
Since inclusivity is a core value for the company, be prepared to share your experiences in building diverse teams and fostering an inclusive work environment. Highlight any initiatives you've led or participated in that promote diversity and inclusion.
✨Prepare for People Management Scenarios
Expect questions about managing performance issues and disciplinary actions. Think of specific situations where you've handled such challenges effectively, demonstrating your ability to maintain high standards while supporting your team.