Deputy Store Manager in Grays

Deputy Store Manager in Grays

Grays Full-Time 42950 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store performance.
  • Company: Join a leading retailer committed to inclusivity and employee growth.
  • Benefits: Enjoy competitive salary, private healthcare, discounts, and generous holiday entitlement.
  • Why this job: Be a changemaker in retail, shaping the future of shopping for customers.
  • Qualifications: Experience in leadership, customer service, and operational management required.
  • Other info: Access to mentorship, training, and career progression opportunities.

The predicted salary is between 42950 - 60000 £ per year.

Salary: From £42,950

Location: Chafford Hundred Store, Thurrock, RM16 6YJ

Contract type: Permanent

Business area: Retail

Closing date: 03 February 2026

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Deputy Store Managers are pivotal leaders in our largest stores. Working side by side with our Store Managers, they play a key role in shaping the day-to-day success of the operation. They lead from the front—driving performance, inspiring teams, and ensuring we deliver brilliant service and shopping experiences for our customers. They are accountable for the store’s performance, bringing energy and focus to every shift. They lead large teams of colleagues and managers, creating a culture where everyone can do their best work and where our purpose—to make good food joyful, accessible, and affordable for everyone, every day—comes to life.

What makes a brilliant Deputy Store Manager:

  • Focussed on our customers and our operations.
  • Significant experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
  • A leader who role models excellent service and business values through teams of managers and colleagues.
  • Uses data and insight to inform longer term planning, improve performance or customer experience and/or KPI’s.
  • Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
  • Can lead change, delivering engagement on purpose whilst managing team wellbeing.
  • Demonstrates a focus on customer experiences and improving them.
  • Managed a fast-paced operation, delivering results across service, sales, and team performance.
  • Comfortable using data to plan ahead and make improvements that matter.
  • Handled employee relations cases, including dismissals, with a solid understanding of HR policies.
  • Helped build leadership capability — supporting managers and colleagues to grow and succeed.
  • Helped lead change, keeping your team engaged and focused.
  • Consistently role-models what great looks like — living values and inspiring others to do the same.

Working for us has great rewards:

  • Salary will be dependent upon your experience as well as the store size, complexity and location.
  • Private Healthcare – Eligible for single cover and to upgrade annually to family cover.
  • Interest free car loan of up to £10,000.
  • An annual bonus scheme based on our, and your, performance.
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4-7.5% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted prices.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please let us know, and we will endeavour to support you.

Deputy Store Manager in Grays employer: Sainsbury's Supermarkets Ltd

As a Deputy Store Manager at our Chafford Hundred Store, you will be part of a dynamic team that prioritises customer experience and operational excellence. We offer a supportive work culture with extensive benefits, including private healthcare, generous holiday entitlement, and opportunities for professional growth through mentorship and training. Join us in creating an inclusive environment where every colleague can thrive and contribute to making good food joyful and accessible for all.
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Contact Detail:

Sainsbury's Supermarkets Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Store Manager in Grays

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.

✨Tip Number 2

Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key skills they’re looking for, like leadership and customer service. The more you rehearse, the more confident you’ll feel when it’s your turn in the hot seat.

✨Tip Number 3

Don’t forget to ask questions! When they give you the chance, hit them with thoughtful queries about the team culture or how they measure success. It shows you’re engaged and really thinking about how you can fit in and contribute.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your great conversation. It keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Deputy Store Manager in Grays

Leadership
Customer Service
Performance Management
Data Analysis
Employee Relations
HR Policy Interpretation
Change Management
Team Engagement
Operational Management
KPI Monitoring
Coaching and Development
Problem-Solving
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired teams and driven performance in previous roles. Use specific examples that demonstrate your ability to lead from the front!

Focus on Customer Experience: Remember, our customers are at the heart of everything we do! In your application, share instances where you've improved customer journeys or delivered exceptional service. This will show us that you truly understand the importance of customer satisfaction.

Use Data to Your Advantage: We love candidates who can use data to inform their decisions. In your written application, mention any experience you have with using data to improve operations or performance. This will help us see your analytical side and how you plan ahead.

Be Authentic and Engaging: Let your personality shine through in your application! We appreciate authenticity, so don’t be afraid to show us who you are. Write in a way that reflects your passion for retail and your commitment to making a difference in our stores.

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

✨Know Your Numbers

As a Deputy Store Manager, you'll need to be comfortable with data. Before the interview, brush up on key performance indicators (KPIs) relevant to retail operations. Be ready to discuss how you've used data in the past to drive improvements or enhance customer experiences.

✨Showcase Your Leadership Style

Prepare examples that highlight your leadership skills. Think about times when you inspired your team or managed change effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate how you role model excellent service and business values.

✨Customer-Centric Mindset

Make sure to emphasise your commitment to customer satisfaction. Share specific instances where you improved the customer journey or resolved issues. This will show that you put customers at the heart of everything you do, which is crucial for this role.

✨Understand HR Policies

Since you'll be managing employee relations cases, it's important to have a solid grasp of HR policies. Familiarise yourself with common scenarios like dismissals and how to handle them. Be prepared to discuss your experience in this area and how you ensure team wellbeing while managing performance.

Deputy Store Manager in Grays
Sainsbury's Supermarkets Ltd
Location: Grays
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