Store Leader — Customer Experience & Operations in Glasgow
Store Leader — Customer Experience & Operations

Store Leader — Customer Experience & Operations in Glasgow

Glasgow Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations and ensure top-notch customer service while managing a dynamic team.
  • Company: Join a leading UK supermarket chain known for its commitment to excellence.
  • Benefits: Enjoy a discount card, annual bonuses, and comprehensive wellbeing support.
  • Why this job: Be a hands-on leader in a fast-paced environment and make a real difference.
  • Qualifications: Strong line management experience and a proven track record of delivering KPIs.
  • Other info: Great opportunity for career growth in a supportive and vibrant workplace.

The predicted salary is between 36000 - 60000 £ per year.

A leading UK supermarket chain is seeking a Customer and Trading Manager for their Glasgow location. The role involves overseeing store operations, managing a team, and ensuring excellent customer service.

Candidates should have strong line management experience and a proven ability to deliver KPIs.

Benefits include a discount card, annual bonuses, and comprehensive wellbeing support.

This position requires a hands-on leader who thrives in a fast-paced environment.

Store Leader — Customer Experience & Operations in Glasgow employer: Sainsbury's Supermarkets Ltd

As a leading UK supermarket chain, we pride ourselves on fostering a dynamic work culture that prioritises employee wellbeing and growth. Our Glasgow location offers a supportive environment where Store Leaders can thrive, with benefits such as a discount card, annual bonuses, and comprehensive wellbeing support, making it an excellent place for those seeking meaningful and rewarding employment in retail management.
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Contact Detail:

Sainsbury's Supermarkets Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Leader — Customer Experience & Operations in Glasgow

Tip Number 1

Network like a pro! Reach out to current or former employees of the supermarket chain on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions related to customer experience and operations. We should be ready to showcase our line management skills and how we’ve hit KPIs in the past.

Tip Number 3

Dress the part! First impressions matter, especially in a customer-focused role. Let’s make sure we look sharp and professional when we walk into that interview.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily.

We think you need these skills to ace Store Leader — Customer Experience & Operations in Glasgow

Line Management Experience
Customer Service Excellence
KPI Delivery
Team Management
Operational Oversight
Fast-Paced Environment Adaptability
Leadership Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your line management experience and any relevant achievements. We want to see how you've delivered KPIs in previous roles, so don’t hold back on those numbers!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Store Leader role. Share specific examples of how you've excelled in customer service and operations management.

Show Your Passion: We love candidates who are genuinely excited about the role! In your application, let us know what drives you in a fast-paced environment and how you plan to lead your team to success.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

Know Your Store Inside Out

Before the interview, make sure you’re familiar with the supermarket chain's values, mission, and recent news. Understanding their customer service approach and how they manage store operations will help you demonstrate your alignment with their goals.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed a team in the past. Highlight specific situations where you’ve improved KPIs or enhanced customer experience. This will show that you have the hands-on leadership style they’re looking for.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to make quick decisions or handle difficult customer interactions, and be ready to discuss the outcomes.

Ask Insightful Questions

At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about their strategies for improving customer experience or how they support their leaders in achieving operational excellence. This shows you’re genuinely invested in the position.

Store Leader — Customer Experience & Operations in Glasgow
Sainsbury's Supermarkets Ltd
Location: Glasgow
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