At a Glance
- Tasks: Lead the new Dumfries store, ensuring excellent customer service and team performance.
- Company: Join Sainsbury’s, a leading retailer with a focus on community and innovation.
- Benefits: Enjoy discounts, bonuses, retirement plans, and exclusive offers on various services.
- Other info: Flexible working hours and opportunities for personal growth in a vibrant environment.
- Why this job: Be a key player in a new store, shaping customer experiences and team dynamics.
- Qualifications: Inspiring leadership skills; retail experience is a plus but not essential.
The predicted salary is between 31700 - 44580 £ per year.
Salary: From £31,700
Location: Dumfries Store, Glasgow Road, Dumfries, DG2 9BF
Contract type: Permanent
Business area: Retail
Closing date: 02 April 2026
Requisition ID: 400054171
This is a new Superstore opening in Dumfries. Interview will be at the Argos Dumfries Store.
As a Customer & Trading Manager you’ll oversee every aspect of the store – from opening and closing the store, cashing up, managing performance and schedule-planning, to making sure those essential products are there for our customers. You’ll be there to lend a hand to your close-knit team when they need it – replenishing stock, taking deliveries, and serving on the checkouts – helping them to deliver a real ‘wow’ service to our customers.
Managing in a Sainsbury’s store calls for a brilliant role model. Always ready to support and influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store.
A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different locations, at different times, when asked. Retail experience isn’t essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology.
Our values make us different – there’s no uniform, because we want you to be you and there are lots of great benefits in helping us help everyone eat better, including:
- You’ll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury’s shopping for five days every pay day and 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
- Annual bonus scheme where you are rewarded on your contribution to our success.
- Retirement savings plan where we match your contributions up to 7.5%.
- Discounted shares in our Sainsbury’s Sharesave scheme.
- Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click apply to start your Sainsbury’s journey.
Customer and Trading Manager (Dumfries New Store) in Glasgow employer: Sainsbury's Supermarkets Ltd
Sainsbury's is an exceptional employer, particularly for the Customer and Trading Manager role at our new Dumfries Superstore. We foster a vibrant work culture that values individuality, offering a range of benefits including a generous discount card, annual bonuses, and opportunities for personal growth through coaching and development. Join us in a supportive environment where your contributions are recognised, and you can truly make a difference in the community.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer and Trading Manager (Dumfries New Store) in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sainsbury’s values and mission. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences can translate into the Customer & Trading Manager role, especially around team management and customer service.
✨Tip Number 3
Be ready to showcase your leadership skills! Think of examples where you’ve motivated a team or solved a problem. Sainsbury’s is looking for someone who can inspire others, so don’t hold back on sharing your successes.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared about the store or team dynamics. This shows you’re engaged and serious about the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer and Trading Manager (Dumfries New Store) in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer and Trading Manager role. Highlight your leadership skills and any relevant experience that shows you can manage a team and deliver excellent customer service.
Show Your Passion:Let your enthusiasm for retail shine through in your application. We want to see that you’re excited about the opportunity to create a fantastic shopping experience for our customers and lead a motivated team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer and Trading Manager. Familiarise yourself with store operations, team management, and customer service excellence. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a potential manager, it's crucial to highlight your leadership experience. Prepare examples of how you've motivated teams, resolved conflicts, or improved performance in previous roles. This will show that you're ready to inspire and manage a diverse team effectively.
✨Be Ready to Discuss Flexibility
The job requires flexibility in supporting different locations and schedules. Think of instances where you've adapted to changing circumstances or taken on additional responsibilities. Sharing these experiences will illustrate your readiness to meet the demands of the role.
✨Emphasise Your Communication Skills
Effective communication is key in retail management. Be prepared to discuss how you’ve successfully communicated with team members and customers in the past. Highlight your ability to listen and respond to feedback, as this aligns with the company’s values of being a responsive listener.
