Retail Shift Leader & Store Operations Coach in Frome

Retail Shift Leader & Store Operations Coach in Frome

Frome Full-Time 28400 - 28400 £ / year (est.) No working from home possible
Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Lead shifts, inspire teams, and ensure brilliant customer experiences.
  • Company: Join Argos, a leading retail brand with a supportive culture.
  • Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
  • Other info: Great opportunities for personal growth and career advancement.
  • Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
  • Qualifications: Experience in fast-paced operations and a passion for coaching others.

The predicted salary is between 28400 - 28400 £ per year.

Salary: 28400

Location: Bath Odd Down Store, Bath, BA2 5RF

Contract type: Permanent

Business area: Argos Retail

Closing date: 01 June 2026

Requisition ID: 400061935

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go-to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organising the warehouse, taking deliveries and serving our customers. They’re experts in our products and services, focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

  • Has experience of organising, running, and planning for a fast-paced operation.
  • Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
  • Support the Store Manager in ensuring the store is safe and compliant.
  • Demonstrates strong commercial awareness, such as having product knowledge.
  • An Argos Shift Manager should use this commercial awareness to really understand our customers, in turn, driving sales.
  • Can work towards and deliver KPIs with the aim of driving profitability for the store.
  • Has a growth mindset and a drive for personal growth, whilst helping others to grow.
  • A track record of delivering brilliant customer service and coaching colleagues to do the same.
  • Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
  • You go above and beyond to make shopping easy, fast, and friendly for every customer.
  • Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
  • Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
  • You walk the talk — showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
  • Free food and hot drinks are provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4% of your contributions, and if you change your pension plan, you may receive more from us.
  • Sainsbury’s share scheme – build up an investment at discounted rates.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Retail Shift Leader & Store Operations Coach in Frome employer: Sainsbury's Supermarkets Ltd

At Argos, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal growth and teamwork. As a Retail Shift Leader in our Bath Odd Down Store, you'll enjoy a competitive salary, generous benefits including discounts, free meals, and wellbeing support, all while leading a dynamic team dedicated to delivering outstanding customer experiences. Join us to not only advance your career but also to make a meaningful impact in a supportive environment that values every colleague's contribution.

Sainsbury's Supermarkets Ltd

Contact Details:

Sainsbury's Supermarkets Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Shift Leader & Store Operations Coach in Frome

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Argos and its values. This way, you can show how your own values align with theirs, making you a perfect fit for the team.

Tip Number 2

Practice your leadership stories! Think of specific examples where you've motivated a team or handled a challenging situation. Being able to share these experiences will demonstrate your operational leadership skills and make you stand out.

Tip Number 3

Show off your commercial awareness! Be prepared to discuss how you’ve driven sales or improved customer satisfaction in previous roles. This will highlight your understanding of what it takes to succeed as a Shift Manager at Argos.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Retail Shift Leader & Store Operations Coach in Frome

Team Leadership
Coaching Skills
Operational Management
Commercial Awareness
Customer Service Excellence
Sales Performance Management
KPI Achievement

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering brilliant customer service and motivating your team. Share specific examples of how you've done this in the past.

Tailor Your CV:Make sure your CV is tailored to the Shift Leader role. Highlight your experience in managing fast-paced operations and coaching colleagues. We love seeing how your skills align with what we’re looking for, so don’t hold back!

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so why not get started today?

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

Know Your Stuff

Make sure you brush up on Argos products and services before the interview. Being able to discuss specific items and how they meet customer needs will show that you're not just a candidate, but a potential expert in the store.

Show Off Your Leadership Skills

Prepare examples of how you've successfully led a team or coached colleagues in previous roles. Highlight situations where your guidance made a difference, especially in fast-paced environments, as this is key for the Retail Shift Leader role.

Understand the KPIs

Familiarise yourself with key performance indicators relevant to retail operations. Be ready to discuss how you've met or exceeded these in past positions, and how you plan to drive sales and customer satisfaction at Argos.

Demonstrate Your Customer Focus

Think of specific instances where you've gone above and beyond for customers. Share these stories during the interview to illustrate your commitment to delivering brilliant customer service, which is crucial for the role.