At a Glance
- Tasks: Lead a dynamic food hall, ensuring top-notch customer service and team performance.
- Company: Join Sainsbury’s, a leading retailer committed to inclusivity and growth.
- Benefits: Enjoy discounts, bonuses, generous holidays, and wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing teams and delivering exceptional customer experiences.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 25000 - 35000 £ per year.
Salary: From £31,450Location: Bramingham Park Store, Luton, LU3 4ABContract type: PermanentBusiness area: RetailRequisition ID: 400022442
Leading in our stores:
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What you’ll be doing:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
- Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
- At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.
What makes a great food manager:
- Previous line management responsibilities in a fast‑paced, operational environment.
- Provides brilliant customer service and coaches a team to do the same.
- Delivers KPI\’s or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and comfortable doing this alone in the absence of more senior management.
- A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
- Experience leading teams in a dynamic, customer‑facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
- Leadership experience in a high‑volume, fast‑paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
- Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
- Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4‑7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like‑minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Food Manager employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and retail industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Food Manager roles and practice your answers. Show off your leadership skills and how you've delivered exceptional customer experiences in the past.
✨Tip Number 3
Don’t forget to showcase your achievements! Bring along evidence of your success with KPIs and team management. Numbers speak volumes, so be ready to impress with your track record.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right at your fingertips.
We think you need these skills to ace Food Manager
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food and customer service shine through. We want to see how you can bring that passion to our food hall and inspire your team to do the same!
Highlight Your Leadership Experience: Make sure to showcase any previous line management roles you've had. We’re looking for someone who can lead a team effectively, so share examples of how you've motivated others and tackled challenges in fast-paced environments.
Be Specific About Your Achievements: Use concrete examples to demonstrate how you've met KPIs or improved customer satisfaction in past roles. We love numbers, so if you can quantify your success, it’ll definitely catch our eye!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Food Manager inside out. Familiarise yourself with the key responsibilities like managing compliance, coaching your team, and delivering exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to discuss your previous line management experience. Think of specific examples where you've inspired your team, handled performance issues, or led operations in a fast-paced environment. Highlighting these experiences will demonstrate that you have what it takes to lead effectively in this role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as managing a disciplinary issue or ensuring high standards in the food hall. Practise your responses to these scenario-based questions, focusing on your problem-solving skills and ability to maintain a positive team culture.
✨Emphasise Customer Service Excellence
Since delivering great customer experiences is crucial, come prepared with examples of how you've gone above and beyond for customers in the past. Discuss how you coach your team to do the same, as this aligns perfectly with what they’re looking for in a Food Manager.