At a Glance
- Tasks: Serve customers, assist with orders, and ensure a great shopping experience.
- Company: Join Sainsbury’s, a leading retailer known for quality and service.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Flexible hours and opportunities for growth in an inclusive workplace.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: Must be enthusiastic, friendly, and ready to learn in a fast-paced environment.
The predicted salary is between 27400 - 27400 € per year.
Ferndown Store, 597 Ringwood Road, Ferndown Dorset, BH22 9AL
Pay: £13.23 per hour | Hours: Part time, 12 hours per week | Contract: Fixed-Term Assignment
Working in our stores
Our stores are fast‑paced environments offering outstanding value, quality and great service. As a Services Assistant, you’ll be a key contributor to the best shopping experience for our customers.
Eligibility
- You must be above the school‑leaver age in your country.
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you must be at least 18 years of age.
- You must have Right to Work eligibility in the UK.
What you’ll be doing
- Serve and support customers on checkouts, self‑service tills, kiosks and petrol stations, proactively offering help.
- Pick and select the best quality products on the shop floor for customers using our On‑Demand grocery ordering service and assist with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to provide recommendations.
- Handle complaints, refunds, shelf tickets and advertising.
- Safely move and retrieve trolleys in customer car parks.
- Work flexibly across the store as needed.
What makes a great Sainsbury’s colleague
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Enjoys a fast‑paced, physical and high‑energy environment and thrives as part of a team.
- Owns tasks and uses initiative to solve problems.
- Works flexibly and productively across the store, fully trained in a variety of skills, and eager to learn new things.
- Comfortable learning to use new digital tools and technology.
- Has great attention to detail, keeping the store clean and clutter‑free, constantly improving the shopping experience.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we match between 4%–7.5% of your pension contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
We are dedicated to creating an inclusive workplace where every colleague can achieve their full potential and every customer feels welcome. If you need reasonable adjustments during the application or interview stages, please let us know and we will strive to support you.
Services Assistant in Ferndown employer: Sainsbury's Supermarkets Ltd
Sainsbury's is an excellent employer, offering a vibrant and inclusive work culture at our Ferndown store, where teamwork and customer service are at the heart of everything we do. With competitive pay, generous discounts, and a commitment to employee wellbeing, we provide ample opportunities for growth and development in a fast-paced environment that values initiative and enthusiasm. Join us to be part of a supportive team that prioritises both your professional journey and personal wellbeing.
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Services Assistant in Ferndown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their fast-paced environment.
✨Tip Number 2
Practice your customer service skills! As a Services Assistant, you'll be interacting with customers all day. Think about how you can demonstrate your friendly and welcoming attitude during the interview. Maybe even role-play some scenarios with a mate!
✨Tip Number 3
Be ready to showcase your flexibility! The job requires you to work across different areas of the store. Prepare examples of times when you've adapted to new situations or taken on various tasks. This will highlight your ability to thrive in a high-energy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable using digital tools, which is a big plus for this role.
We think you need these skills to ace Services Assistant in Ferndown
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and being part of a fast-paced team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills. Mention any previous roles where you’ve worked in a similar environment or dealt with customers directly. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when you get straight to the heart of what makes you a great candidate for the Services Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Services Assistant does. Familiarise yourself with the tasks mentioned in the job description, like serving customers and handling complaints. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your friendly and helpful nature.
✨Be Ready for a Fast-Paced Environment
The store environment is high-energy and fast-paced, so be prepared to discuss how you thrive in such settings. Share any experiences where you've successfully managed multiple tasks at once or adapted quickly to changes, as this will highlight your ability to keep up with the demands of the job.
✨Ask Questions About the Team and Culture
Interviews are a two-way street! Prepare some questions about the team dynamics and company culture. This shows that you're not only interested in the job but also in how you can fit into their work environment, which is crucial for a role that relies on teamwork.
