At a Glance
- Tasks: Pick and select quality products for online delivery while assisting customers.
- Company: Join Sainsbury’s, a leading retailer with a focus on inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free food, and generous holiday entitlement.
- Other info: Great opportunities for career growth and a supportive work environment.
- Why this job: Be part of a dynamic team making shopping easier for customers every day.
- Qualifications: Must be 18+, ready for early starts, and comfortable with digital tools.
The predicted salary is between 27400 - 27400 € per year.
Location: East Kilbride Store, 3 Kingsgate Retail Park, Glasgow, Lanarkshire, G74 4UN
Rate: £13.23 per hour
Hours: Full time, 36.4 hours per week
What you’ll be doing:
- Picking and selecting the best quality products on the shop floor, ready for delivery to online customers.
- Using a handset to plan your route and manage time to complete each shop.
- Processing customer queries, processing orders, and helping to load vans for Home Delivery Drivers.
- Serving customers, supporting with questions, and proactively offering help.
- Building knowledge about products, services and promotions to provide recommendations.
- Working flexibly across the store as required.
Requirements:
- Minimum age above school‑leaver age in your country.
- At least 18 years old if shifts cover hours earlier than 6 am or later than 11 pm.
- Right to work eligibility in the UK.
What makes a great Sainsbury’s colleague:
- Happy with early morning starts (shift starts at 4 am).
- Able to work in a fast‑paced, physical, high‑energy environment, both independently and as part of a team.
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Enjoys solving problems, using initiative and taking responsibility for own tasks.
- Ready to work flexibly and productively to a high standard across the store.
- Comfortable with digital tools and technology to do the job brilliantly and capable of moving shopping containers up to 15 kg.
- Attention to detail, keeping the store clean and clutter‑free, and creating the best shopping experience for customers.
Benefits:
- Nightshift premium – an additional £2.45 per hour for hours worked between midnight and 5 am.
- Discount card – 10 % off at Sainsbury’s, Argos, Tu and Habitat after four weeks, 15 % off on Fridays and Saturdays, and 15 % off at Argos on payday.
- Free food and hot drinks.
- Generous holiday entitlement, based on hours worked, plus maternity and paternity leave.
- Pension – matching between 4 % and 7.5 % of your pension contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support, including free access to the Employee Assistance Programme.
Inclusive workplace:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome. Our colleagues may be entitled to enhanced discretionary leave for families, support for carers and resources to help them understand and support their role and team effectively. We provide opportunities for development, mentorship, training and career progression. We celebrate diversity and accommodation, and we are a Disability Confident Leader. Reasonable adjustments can be made during application or interview stages.
Online Assistant in East Kilbride employer: Sainsbury's Supermarkets Ltd
Sainsbury’s is an excellent employer, offering a vibrant work culture in East Kilbride that prioritises inclusivity and employee growth. With competitive benefits such as a generous holiday entitlement, shopping discounts, and a supportive environment for career progression, colleagues are empowered to thrive both personally and professionally while delivering exceptional service to our customers.
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Online Assistant in East Kilbride
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and culture. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your skills! Be ready to share examples of how you've tackled challenges in previous roles. Whether it's problem-solving or working as part of a team, real-life stories can make a big impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you top of mind for the hiring team.
We think you need these skills to ace Online Assistant in East Kilbride
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping customers shine through. We want to see that you’re genuinely excited about the role and ready to tackle challenges with a smile!
Be Specific About Your Skills:Make sure to highlight any relevant experience or skills that match the job description. Whether it’s your knack for problem-solving or your ability to work in a fast-paced environment, we want to know how you can contribute to our team.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us see your qualifications without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Online Assistant involves. Familiarise yourself with the tasks like picking products, processing orders, and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job is all about helping customers, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you solved problems or went the extra mile for a customer. This will demonstrate your enthusiasm and ability to connect with people.
✨Be Ready for a Fast-Paced Environment
The role requires working in a high-energy setting, so prepare to discuss how you handle pressure and stay organised. You might want to mention any experience you have in similar environments, and how you manage your time effectively to complete tasks efficiently.
✨Embrace Technology
As you'll be using digital tools and handsets, it's important to show that you're comfortable with technology. Brush up on any relevant tech skills and be prepared to discuss how you've used technology in previous roles to improve your work or assist customers.
