Retail Experience Leader - Build High-Impact Teams & KPIs in Dundee

Retail Experience Leader - Build High-Impact Teams & KPIs in Dundee

Dundee Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and drive performance improvements.
  • Company: Join Sainsbury's, a leading supermarket with a focus on customer experience.
  • Benefits: Competitive pay, career development opportunities, and a vibrant work culture.
  • Other info: Fast-paced environment with opportunities for growth and inclusivity.
  • Why this job: Make a real difference in customer satisfaction while building high-impact teams.
  • Qualifications: Experience in retail management and a passion for customer service.

The predicted salary is between 25000 - 30000 Β£ per year.

Sainsbury's Supermarkets Ltd in Dundee is seeking a Lead Customer Experience Manager to guide store operations and lead a team of managers to deliver outstanding customer service across checkouts, petrol station (if applicable) and back of house.

You will plan around key trading activities, coach leaders, own performance and drive KPI improvements, while modeling high standards, inclusivity and accountability in a fast-paced retail environment.

Retail Experience Leader - Build High-Impact Teams & KPIs in Dundee employer: Sainsbury's Supermarkets Ltd

Sainsbury's Supermarkets Ltd is an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Employees benefit from competitive pay, night shift premiums, and a range of perks including discounts and generous holiday entitlement, all while working in a supportive environment that encourages personal growth and wellbeing.

Sainsbury's Supermarkets Ltd

Contact Details:

Sainsbury's Supermarkets Ltd Recruitment Team

We think you need these skills to ace Retail Experience Leader - Build High-Impact Teams & KPIs in Dundee

Communication Skills
Problem-Solving Skills
Team Leadership
Customer Service
Adaptability
Flexibility
Leadership Skills