At a Glance
- Tasks: Pick and select quality products for online customers, ensuring a joyful shopping experience.
- Company: Join Sainsbury’s, a fast-paced retail environment at the heart of the community.
- Benefits: Earn £13.23 per hour, enjoy discounts, free food, and generous holiday entitlement.
- Other info: Great opportunities for learning and career development in an inclusive workplace.
- Why this job: Be part of a dynamic team, making a real impact on customer satisfaction.
- Qualifications: Must be 18+, with a positive attitude and ability to work flexibly.
The predicted salary is between 10900 - 10900 £ per year.
Rate: £13.23 per hour
Location: Edenthorpe Store, Doncaster, DN2 5PS
Hours: Part time, 12 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 25 May 2026
Requisition ID: 400062315
Shift hours: Early shift: 04:00 - 08:00
Working in our stores: Our stores are fast‑paced environments where no two days are ever the same. They are the heart of the local community providing outstanding value, quality and great service. As one of our Online Assistants, you’ll support a joyful shopping experience for our online customers, ensuring they receive everything they shop for at Sainsbury’s. If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK.
What you’ll be doing:
- Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps – or providing brilliant substitutions where products are out of stock.
- Using a handset that plans your route around the store, highlighting what you need to select and how long you have to complete each shop.
- Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers.
- Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help.
- Build great knowledge about our products, services and promotions to help provide recommendations.
- Working flexibly across the store as required.
What makes a great Sainsbury’s Colleague:
- Happy with early morning starts (as most shifts start at 4am) and working in a fast‑paced, physical and high‑energy environment, often on your own but also thriving in a team.
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Enjoys working in a fast‑paced, physical and high‑energy environment, using initiative to solve problems and taking responsibility for owning tasks.
- Always ready to work flexibly and productively to a high standard across the store – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Working for us has great rewards: We truly value our colleagues and provide market‑leading benefits and training to reflect that:
- Nightshift premium – in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight and 5am (where applicable).
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4% and 7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
Online Assistant – Early Shifts in Fast-Paced Retail in Doncaster employer: Sainsbury's Supermarkets Ltd
Sainsbury's is an exceptional employer, offering a vibrant work culture in the heart of the community at our Edenthorpe Store. With competitive pay, generous discounts, and a commitment to employee growth through comprehensive training, we ensure that our Online Assistants thrive in a fast-paced environment while enjoying benefits like free food, wellbeing support, and flexible working hours. Join us to be part of a team that values your contributions and fosters a welcoming atmosphere for both colleagues and customers.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Online Assistant – Early Shifts in Fast-Paced Retail in Doncaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills and how you can thrive in a fast-paced environment.
✨Tip Number 3
Dress the part! Even though it’s a retail role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Online Assistant – Early Shifts in Fast-Paced Retail in Doncaster
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping customers shine through. We want to see that you’re excited about the role and ready to bring a positive attitude to our fast-paced environment.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in an Online Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Online Assistant involves. Familiarise yourself with the tasks like picking products, handling customer queries, and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Early Bird Spirit
Since this role requires early morning shifts, be prepared to discuss your flexibility and enthusiasm for working at those hours. Share any previous experiences where you've thrived in a fast-paced environment, especially during early shifts, to demonstrate your readiness for the job.
✨Highlight Your Customer Service Skills
As an Online Assistant, you'll be interacting with customers regularly. Think of examples from your past where you've provided excellent service or resolved issues effectively. This will showcase your ability to create a joyful shopping experience, which is key for Sainsbury’s.
✨Emphasise Teamwork and Initiative
This role requires both independent work and teamwork. Be ready to discuss how you can take initiative when needed and also collaborate with others. Share specific instances where you've successfully worked in a team or taken charge of a task to highlight your adaptability.