Disaster Recovery & Business Continuity Planning Manager

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

In a nutshell:

• Work with internal support teams & 3rd parties to ensure annual Disaster Recovery testing is performed and recorded for all critical systems for the whole of the business.
• Manage, implement and drive continuous improvements, including “out of the box” thinking, to ensure the team continues to grow.
• Provide support to projects and all levels of management demonstrating governance requirements.
• Carry out monthly 1-2-1 sessions and end of year reviews with each team member, to monitor performance and development needs.
• Set goals and objectives which are monitored and discussed in the 1-2-1 sessions.
• Engage in internal audits when required and agree timescales for any actions.
• Represent the team in projects that are under a Non-Disclosure Agreement, always ensuring confidentiality.

What I am accountable for:

• Responsible and accountable for developing, implementing and maintaining disaster recovery plans and procedures to ensure the continuity of service in the event of a disruption.
• Ensure compliance with the resilience policy and disaster recovery framework through effective testing, operational controls and comprehensive reporting.
• Manage and lead the disaster recovery team, providing guidance, support, and strengthening disaster recovery capabilities.
• Ensure risk and control management is kept up to date and alignment to the business processes.
• Provide expertise and support to management and business functional areas, as requested, for all disaster recovery processes.
• Lead and support the development of disaster recovery plans.
• Coordinate, manage and conduct annual disaster recovery testing exercises.
• Foster a culture of continuous improvement, maximising the use the tools available to strengthen operational resilience.
• Review Important Business Services to identify any gaps or deficiencies in disaster recovery provision for supporting IT services.
• Facilitate and support the execution of the plans at the time of a crisis event.
• Provide advice and support to projects to ensure that new systems meet the required standards.
• Report the business disaster recovery status to senior management and key stakeholders.

What I need to know:

• Strong knowledge of disaster recovery principles, practices, and technologies.
• Experience in automating disaster recovery management and orchestration (Experience of ServiceNow desirable).
• Ability to work under pressure and handle multiple priorities.
• Project management, organisation, and communication skills.
• Self-motivated, innovative and keen to learn new skills.
• Assertive personality with good organisational and interpersonal skills.
• Understanding and experience of industry standards relating to Disaster Recovery and Business Continuity such as ISO 22301 and ISO 27031.
• Proven track record in creating and embedding a modern disaster recovery strategy.
• Experience in the use of ServiceNow.
• Knowledge of Business Impact Analysis and Risk Assessments.

What I need to show:

• Consistently deliver on outcomes and communicate clear plans and goals to others, resolving problems independently.
• Clearly and respectfully speak your mind, invite others to challenge or build on ideas and actively listen.
• Proactively seek to understand the changing business context and work with peers to solve business challenges.
• Regularly review your goals to ensure you are focused on the right things.
• Embrace new ways of doing things without fear of failure, supporting others to do the same.
• Open minded and proactively adapt your approach during times of change, supporting others to deal with unforeseen situations.
• Show curiosity about how the wider business operates.
• Proactively seek feedback from a broad range of colleagues to build a robust development plan.
• Give feedback to colleagues at all levels.
• Appreciate others’ moods and feelings and consciously adjust your approach accordingly.
• Proactively build relationships based on honesty and integrity.
• Always consider the customer’s perspective, continually looking for opportunities to build a great customer experience.
• Use data and insight to understand customer needs and solve customer problems.
• Use our Purpose to support decision making every day.
• Role model living our customer commitments and guide teams to do the same.
• Know and be accountable for your part to play, delivering it brilliantly.
• Align team goals and ruthlessly prioritise resources to deliver our Customer Commitments.
• Assign clear accountabilities, hold people accountable (in your team and out) and act on performance both good and bad.
• Actively share and seek to understand the big picture, both internal and external.
• Story tell our Next Level Sainsbury’s strategy to drive end-to-end thinking.
• Build productive partnerships inside and outside our organisation.
• Create the environment for diverse perspectives and challenge, where we are always looking to raise the bar.
• Grow everyone around you (up, down and across) through adult-to-adult feedback and coaching.
• Know yourself (strengths, weaknesses and impact on others) and continuously develop.

Support we will provide:

• Access to My Learning for internal self-lead management & technical training.
• Smarter Working, with management approval, allowing flexibility of hours.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.

When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

• Starting off with colleague discount, you’ll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• We’ve also got you covered for your future with our pensions scheme and life cover.
• You’ll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.
• Your wellbeing is important to us too. You’ll receive an annual holiday allowance, and you can buy additional holiday.
• We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
• And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too.
• Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.