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For Companies At a Glance
- Tasks: Lead the store during your shift, managing team performance and ensuring customer satisfaction.
- Company: Join Sainsbury's, a leading retailer passionate about food and customer service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your management career in a supportive, diverse environment with growth opportunities.
- Qualifications: No specific qualifications required; just a passion for leadership and customer service.
- Other info: Flexible shifts available to fit your lifestyle.
The predicted salary is between 30450 - 42500 £ per year.
Salary: From £30,450
Location: Solihull Store, Solihull, B91 3BX
Contract type: Permanent
Business area: Retail
Closing date: 16 July 2025
Requisition ID: 400005116
Shift hours: Flexible shifts
- Early shift: 04:00 - 12:00
- Late shift: 12:00 - 21:00
- Night shift: 20:00 - 04:00
It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our small format supermarkets are the perfect size to help you develop all the skills you’ll need — and more.
You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer. You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager.
We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.
What we’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey.
Customer and Trading Manager - Small Supermarket employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Small Supermarket
✨Tip Number 1
Familiarise yourself with Sainsbury's values and mission. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Sainsbury's, especially those in management roles. They can provide valuable insights into the company culture and expectations for the Customer and Trading Manager position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your leadership skills and ability to manage a team effectively. Highlight situations where you improved customer satisfaction or operational efficiency.
✨Tip Number 4
Be ready to showcase your problem-solving skills. Think of scenarios where you had to make quick decisions under pressure, as this role requires managing shifts and ensuring everything runs smoothly.
We think you need these skills to ace Customer and Trading Manager - Small Supermarket
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage shifts and motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention why you want to work at Sainsbury's specifically and how your skills align with the role of Customer and Trading Manager.
Showcase Leadership Skills: Emphasise any previous leadership roles or experiences where you successfully managed a team. Highlight your ability to plan resources effectively and ensure customer satisfaction during busy periods.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Customer and Trading Manager. Be prepared to discuss how your previous experience aligns with managing a team, planning resources, and ensuring customer satisfaction.
✨Showcase Leadership Skills
During the interview, highlight your ability to lead and motivate a team. Share specific examples of how you've successfully managed a team in the past, focusing on your inclusive approach and how you handle challenges.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to manage busy periods or resolve customer complaints, and be ready to explain your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the store's operations, team dynamics, and opportunities for development. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
