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- Tasks: Lead the overnight team, manage in-store operations, and ensure customer satisfaction.
- Company: Join Sainsbury’s, a diverse and award-winning employer passionate about food and customer service.
- Benefits: Enjoy a nightshift premium, discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your retail management career with great training and opportunities for personal growth.
- Qualifications: No specific qualifications required; just a passion for leading and inspiring a team.
- Other info: Work four nights a week and be part of a supportive team culture.
The predicted salary is between 30150 - 34500 £ per year.
Salary: from £30,150
Location: Portishead Store, Bristol, BS20 7GA
Contract type: Permanent
Business area: Retail
Closing date: 30 June 2025
Requisition ID: 3065513
Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need. You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer. Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach. We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible. Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager. We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.
What we’ll give you
- Salary will be dependent upon your experience as well as the store size, complexity and location.
- Nightshift premium - up to £4,500 annually for working nights, where eligible.
- 4 night week - our full-time nightshift managers work their hours across 4 nights.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey.
Customer and Trading Manager - Nightshift employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the nightshift operations in retail. Understanding how deliveries, restocking, and online picking work during the night will give you an edge in interviews. Show that you know the ins and outs of managing a team during these hours.
✨Tip Number 2
Highlight your leadership skills by sharing examples of how you've motivated and inspired teams in previous roles. This is crucial for the Customer and Trading Manager position, so be ready to discuss specific instances where your guidance made a difference.
✨Tip Number 3
Research Sainsbury’s values and culture, especially their commitment to diversity and inclusion. Be prepared to discuss how you would nurture a supportive environment for your team, as this aligns with their ethos and will resonate well during your application process.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company culture, which can help you tailor your approach and demonstrate your genuine interest in becoming part of the Sainsbury’s family.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles that involved leading a team or managing operations during night shifts. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of the unique challenges of night shift management. Mention how your leadership style aligns with the company's values and how you can contribute to customer satisfaction.
Highlight Team Management Skills: Emphasise your ability to motivate and inspire a team. Provide examples of how you've successfully managed a team in the past, focusing on your organisational skills and your approach to problem-solving during busy periods.
Show Enthusiasm for Development: Mention your eagerness to learn and develop within the role. Discuss how you plan to take advantage of the training opportunities offered and how you see yourself growing within the company.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Understand the Nightshift Dynamics
Make sure you grasp the unique challenges and responsibilities of managing a nightshift team. Be prepared to discuss how you would handle deliveries, restocking, and ensuring everything is ready for the morning shift.
✨Showcase Leadership Skills
Highlight your ability to lead and motivate a team, especially during the quieter hours of the night. Share examples of how you've successfully managed a team in the past, focusing on your inclusive approach and decision-making skills.
✨Emphasise Customer Focus
Demonstrate your commitment to customer satisfaction. Discuss how you would ensure that the store is well-prepared for customers in the morning and how you would handle any issues that arise during your shift.
✨Prepare for Operational Questions
Expect questions about operational management and resource planning. Be ready to explain how you would organise shifts, manage performance, and ensure smooth operations throughout the night.
