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For Companies At a Glance
- Tasks: Lead the overnight team, manage in-store operations, and ensure customer satisfaction.
- Company: Join Sainsbury's, a diverse and award-winning supermarket chain.
- Benefits: Enjoy a nightshift premium, discounts, free food, and generous holiday entitlement.
- Why this job: Kickstart your retail management career with great training and development opportunities.
- Qualifications: No specific qualifications required; just bring your motivation and leadership skills.
- Other info: Work four nights a week and be part of the supportive Sainsbury’s family.
The predicted salary is between 29000 - 36000 £ per year.
Customer and Trading Manager – Nightshift
Salary: from £32,750Location: Merton Store, London, SW19 1DDContract type: PermanentBusiness area: RetailClosing date: 09 May 2025Requisition ID: 302355
Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.
You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.
Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop.
There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.
What we’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Nightshift premium – up to £4,500 annually for working nights, where eligible
- 4 night week – our full-time nightshift managers work their hours across 4 nights.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey
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Customer and Trading Manager - Nightshift employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarize yourself with the nightshift operations in retail. Understanding how deliveries, restocking, and online picking work during the night will give you an edge in the interview process.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams, especially in a fast-paced environment. Be ready to share examples of how you've motivated and inspired your team in previous roles.
✨Tip Number 3
Show your understanding of operational management by discussing how you would plan shift patterns and manage resources effectively. This demonstrates your readiness for the responsibilities of the role.
✨Tip Number 4
Emphasize your commitment to customer satisfaction and team support. Share any experiences where you ensured a positive customer experience or fostered an inclusive team environment.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Customer and Trading Manager during the night shift. Highlight your ability to lead a team, manage operations, and ensure customer satisfaction in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in retail management or team leadership. Emphasize any previous roles where you managed shifts, handled deliveries, or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail management and your understanding of the night shift's unique challenges. Mention specific skills that align with the job description, such as organization, decisiveness, and team motivation.
Showcase Your Teamwork Skills: In your application, provide examples of how you've successfully worked within a team or led a group to achieve goals. This is crucial for demonstrating your fit for a role that requires collaboration with other managers and team members.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team during the night shift. Be prepared to discuss your previous leadership experiences and how you motivate and inspire your team to achieve their best.
✨Understand Night Shift Operations
Familiarize yourself with the specific challenges and operations of a night shift in retail. Discuss how you would manage deliveries, restocking, and team performance during these hours to ensure everything runs smoothly.
✨Emphasize Team Collaboration
Highlight your ability to work collaboratively with other managers. Be ready to explain how you would plan shift patterns and activities in advance, ensuring a seamless handover at the end of your shift.
✨Demonstrate Customer Focus
The role emphasizes customer satisfaction. Prepare examples of how you've previously ensured customers are delighted and how you would maintain this focus during the night shift.
