Customer and Trading Manager - Convenience
Customer and Trading Manager - Convenience

Customer and Trading Manager - Convenience

Slough Full-Time 30150 - 42150 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Lead your team and manage store operations during your shift.
  • Company: Join Sainsbury’s, a leading retailer passionate about food and customer service.
  • Benefits: Enjoy flexible hours, discounts, free food, and wellness support.
  • Why this job: Kickstart your management career in a supportive, diverse environment with growth opportunities.
  • Qualifications: No prior experience needed; just bring your passion for teamwork and customer satisfaction.
  • Other info: Work full-time across four days and enjoy generous holiday entitlements.

The predicted salary is between 30150 - 42150 £ per year.

Customer and Trading Manager – Convenience

Salary: From £30,150Location: Farnham Common Local Store, Slough, SL2 3PQContract type: PermanentBusiness area: RetailClosing date: 15 March 2025Requisition ID: 293565

It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our convenience stores are perfect to help you develop all the skills you’ll need — and more.

You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.

What you’ll be doing

Our purpose is that driven by our passion for food, together we serve and help every customer.

You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.

There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.

What we’ll give you

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

  • Condensed working – you’ll have the opportunity to work your hours flexibly over 4 days.
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4-7.5% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted rates.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click ‘apply’ to start your Sainsbury’s journey.

#J-18808-Ljbffr

Customer and Trading Manager - Convenience employer: Sainsbury's Supermarkets Ltd

At Sainsbury's, we pride ourselves on being an exceptional employer, especially for the role of Customer and Trading Manager in our Farnham Common store. With a commitment to employee development, flexible working hours, and a supportive work culture, we empower our managers to lead their teams effectively while enjoying a range of benefits including generous discounts, wellbeing support, and opportunities for career growth. Join us to be part of a diverse team that values your contributions and fosters a rewarding retail management career.
S

Contact Detail:

Sainsbury's Supermarkets Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer and Trading Manager - Convenience

✨Tip Number 1

Familiarize yourself with Sainsbury's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during the interview.

✨Tip Number 2

Highlight any previous experience in retail management or team leadership. Be ready to share specific examples of how you've motivated a team or improved customer experiences in past roles.

✨Tip Number 3

Prepare to discuss how you would handle busy periods and ensure product availability. Think about strategies you've used in the past to manage time and resources effectively.

✨Tip Number 4

Show enthusiasm for the role and the opportunity to develop your management skills. Express your willingness to learn and grow within the company, as this aligns with Sainsbury's focus on employee development.

We think you need these skills to ace Customer and Trading Manager - Convenience

Leadership Skills
Team Management
Customer Service Excellence
Organizational Skills
Time Management
Communication Skills
Problem-Solving Skills
Performance Management
Resource Planning
Adaptability
Motivational Skills
Conflict Resolution
Retail Knowledge
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Customer and Trading Manager position. Understand the key responsibilities and skills required, such as team management, customer service, and operational planning.

Tailor Your CV: Customize your CV to highlight relevant experience in retail management or customer service. Emphasize any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of Sainsbury’s values. Mention how your skills align with the role and provide examples of how you have successfully led teams or improved customer satisfaction in previous positions.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a management role.

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

✨Show Your Leadership Skills

As a Customer and Trading Manager, you'll be responsible for leading your team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve goals.

✨Understand the Business

Familiarize yourself with Sainsbury's values and business model. Demonstrating knowledge about their approach to customer service and retail management will show your genuine interest in the role.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities. Think of examples where you've successfully managed a team during busy times or resolved conflicts among team members.

✨Emphasize Team Collaboration

Highlight your ability to work collaboratively with others. Discuss how you plan to nurture a supportive environment where every team member feels valued and included.

Customer and Trading Manager - Convenience
Sainsbury's Supermarkets Ltd
S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>