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- Tasks: Lead a dynamic team in food services, ensuring great quality and customer experience.
- Company: Join Sainsbury’s, a leading retailer with a focus on innovation and inclusivity.
- Benefits: Enjoy discounts, bonuses, retirement plans, and special offers on various services.
- Why this job: Be a role model, inspire your team, and make a real impact in retail.
- Qualifications: No retail experience needed, just a passion for leadership and communication.
- Other info: Flexible shifts and opportunities for personal growth in a vibrant environment.
The predicted salary is between 30450 - 42630 £ per year.
Salary: From £34,450Location: Waterloo Station Local Store, London, SE1 7BHContract type: PermanentBusiness area: RetailClosing date: 14 March 2026Requisition ID: 400052420
As a Customer & Trading Manager you’ll oversee every aspect of the store –from opening and closing the store, cashing up, managing performance and schedule-planning, to making sure those essential products are there for our customers. You’ll be there to lend a hand to your close-knit team when they need it – replenishing stock, taking deliveries, and serving on the checkouts – helping them to deliver a real ‘wow’ service to our customers.
Managing in a Sainsbury’s store calls for a brilliant role model. Always ready to support, and, influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different locations, at different times, when asked.
Retail experience isn’t essential, but the right person is – an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology. Our values make us different – there’s no uniform, because we want you to be you and there are lots of great benefits in helping us help everyone eat better, including:
- You\’ll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury’s shopping for five days every pay day and 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
- Annual bonus scheme where you are rewarded on your contribution to our success
- Retirement savings plan where we match your contributions up to 7.5%
- Discounted shares in our Sainsbury’s Sharesave scheme
- Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
Click apply to start your Sainsbury’s journey.
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Customer and Trading Manager employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sainsbury’s values and think about how you can align with them. We want to see your personality shine through, so be yourself and show us why you’d be a great fit for our team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your leadership style and how you’ve motivated teams in the past – we love to hear about real experiences that showcase your skills.
✨Tip Number 3
Dress to impress, but keep it casual! While we don’t have a uniform, looking smart and approachable is key. Choose an outfit that reflects your personality while still being professional – we want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and gives you a chance to reiterate why you’d be a fantastic addition to our team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer and Trading Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer & Trading Manager role. Highlight any leadership experience and your ability to manage a diverse team, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams or improved customer experiences in the past – we love a good story!
Show Off Your Passion for Food Services: Since this role is all about food preparation and customer service, let your enthusiasm shine through. Mention any relevant experience or personal interests that relate to food and retail – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Stuff
Make sure you understand the role of a Customer & Trading Manager inside out. Familiarise yourself with food preparation processes, waste management, and customer service strategies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your ability to inspire and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. This will highlight your capability to lead from the front.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about how you would handle specific situations related to food services, customer complaints, or team dynamics. Practising these scenarios can give you an edge during the interview.
✨Embrace the Company Culture
Sainsbury’s values individuality and a relaxed atmosphere, so be yourself during the interview. Share your personal experiences and how they align with their culture. This will help you connect with the interviewers and show that you’re a great fit for their team.