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- Tasks: Lead store operations, manage team performance, and ensure customer satisfaction.
- Company: Join Sainsbury’s, a leading UK retailer committed to helping everyone eat better.
- Benefits: Enjoy discounts, bonuses, retirement plans, and special offers on various services.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact.
- Qualifications: No retail experience needed; just bring your passion for teamwork and communication.
- Other info: Flexible hours and a unique culture where you can truly be yourself.
The predicted salary is between 26400 - 46200 £ per year.
Salary: 33,050Location: Waterloo Station Local Store, London, SE1 7BHContract type: PermanentBusiness area: RetailClosing date: 28 August 2025Requisition ID: 400014494
As a Customer & Trading Manager you’ll oversee every aspect of the store –from opening and closing the store, cashing up, managing performance and schedule-planning, to making sure those essential products are there for our customers. You’ll be there to lend a hand to your close-knit team when they need it – replenishing stock, taking deliveries, and serving on the checkouts – helping them to deliver a real ‘wow’ service to our customers.
Managing in a Sainsbury’s store calls for a brilliant role model. Always ready to support, and, influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different locations, at different times, when asked.
Retail experience isn’t essential, but the right person is – an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology. Our values make us different – there’s no uniform, because we want you to be you and there are lots of great benefits in helping us help everyone eat better, including:
- You\’ll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury’s shopping for five days every pay day and 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
- Annual bonus scheme where you are rewarded on your contribution to our success
- Retirement savings plan where we match your contributions up to 7.5%
- Discounted shares in our Sainsbury’s Sharesave scheme
- Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
Click apply to start your Sainsbury’s journey.
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Customer and Trading Manager employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager
✨Tip Number 1
Familiarise yourself with Sainsbury's values and culture. Understanding what makes them unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated others or improved team performance.
✨Tip Number 3
Demonstrate your commercial acumen by researching current retail trends and challenges. Being able to discuss these topics will show that you're proactive and understand the retail landscape.
✨Tip Number 4
Prepare to discuss your adaptability and flexibility. Since the role requires supporting different locations and schedules, having examples ready of how you've successfully adapted to change will be beneficial.
We think you need these skills to ace Customer and Trading Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer & Trading Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in management and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team and drive sales.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight specific examples of your leadership skills and how you have successfully managed teams or improved customer service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Leadership Skills
As a Customer & Trading Manager, you'll be expected to lead and inspire your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and coach others.
✨Demonstrate Commercial Acumen
Understanding the retail environment is crucial. Research Sainsbury’s business model and be ready to discuss how you can contribute to driving sales and improving customer service in the store.
✨Emphasise Flexibility and Adaptability
The role requires supporting different locations and adapting to various situations. Share experiences where you've had to be flexible and how you managed changing priorities effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've dealt with difficult customers or resolved team conflicts, and explain your thought process and outcomes.
