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- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer, known for convenience and value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make customers smile.
- Qualifications: Friendly attitude, enthusiasm for helping others, and flexibility in working hours.
- Other info: Opportunities for career progression and a commitment to inclusivity.
Rate: £12.45 per hourLocation: Street Store, Street, BA16 0HSHours: Part time, 12 hours per weekContract type: PermanentBusiness area: RetailClosing date: 19 August 2025Requisition ID: 400011345
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and valueacross a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts,including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock retail environment. This will help you feel more comfortable and prepared to handle various customer interactions during your interview.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work varied shifts. Highlighting your adaptability can set you apart, as Argos values colleagues who can thrive in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for technology and digital tools. Argos embraces new tech, so mentioning any relevant experience or interest in using digital platforms can make a positive impression.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use keywords from the job description, such as 'excellent customer service', 'teamwork', and 'flexibility' to demonstrate that you fit the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for helping customers and your ability to thrive in a fast-paced environment. Mention specific examples of how you've provided great customer experiences in the past.
Showcase Your Skills: In your application, emphasise skills that are crucial for the role, such as attention to detail, communication, and adaptability. Provide examples of how you've used these skills in previous roles or situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Customer Advisor.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Enthusiasm
As a Customer Advisor, it's crucial to demonstrate your genuine enthusiasm for helping customers. During the interview, express your passion for providing excellent customer service and share examples of how you've gone above and beyond in previous roles.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being knowledgeable about their offerings will not only impress the interviewer but also show that you're proactive and ready to assist customers effectively.
✨Emphasise Teamwork
Argos values teamwork, so be prepared to discuss your experiences working in a team environment. Share specific examples of how you've collaborated with colleagues to achieve common goals or improve customer experiences.
✨Be Flexible and Adaptable
Highlight your ability to work flexibly in a fast-paced environment. Discuss any past experiences where you had to adapt quickly to changing situations or take on various roles, as this is essential for success in a retail setting.