Customer Advisor – Argos (in Sainsbury’s)
Customer Advisor – Argos (in Sainsbury’s)

Customer Advisor – Argos (in Sainsbury’s)

Full-Time No home office possible
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Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Deliver excellent customer service and assist with online order collections.
  • Company: Join Argos, a leading UK digital retailer, inside Sainsbury's.
  • Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
  • Why this job: Be part of a friendly team in a fast-paced environment with growth opportunities.
  • Qualifications: Must have Right to Work eligibility in the UK; no prior experience required.
  • Other info: Flexible hours scheduled around your availability; apply early as vacancies may close quickly.

Overview

Retail Assistant – Part-time, Fixed-Term Assignment

Location: Newton Abbot Store, Sainsbury\’s Supermarkets Ltd Penn Inn, Newton Abbot Devon, TQ12 1BN
Rate: £12.60 per hour
Hours: 8 per week (part time)

What you’ll be doing

  • Ensure customers have a great shopping experience by delivering excellent customer service at the tills, on website screens on the shop floor, and at the collection counter.
  • Collect products from the stock area for customers, take payments, provide details on financial service offerings for certain products, and process refunds.
  • Keep the stock room neat and tidy and restock products from deliveries.
  • Be present on the shop floor helping customers with questions and provide product recommendations.
  • Build knowledge about products, services, and promotions to assist with recommendations.

What makes a great Argos Colleague

  • Friendly and welcoming with genuine enthusiasm for helping customers.
  • Comfortable talking to customers about financial services where appropriate.
  • Thrives in a fast-paced, physical, high-energy environment and works well in a team.
  • Flexible to work across the store and fully trained in a variety of skills to learn and develop.
  • Embraces using new digital tools and technology.
  • Strong attention to detail and keeps the store clean and organized to enhance the shopping experience.

Eligibility and requirements

  • You must be above the school-leaver age in your country.
  • You must have Right to Work eligibility in the UK.
  • Most roles are part-time across a variety of shifts, including weekdays and weekends. Hours are scheduled to fit around availability and may vary week to week.

Working for us has great rewards

We value our colleagues and provide market-leading benefits and training. These include:

  • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
  • Free food and hot drinks – provided for colleagues in all stores.
  • Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
  • Pension – pension contributions matched between 4% and 7.5%.
  • Sainsbury’s share schemes – buy shares at discounted prices.
  • Shopping discounts – offers on gym memberships, restaurants, holidays, vouchers and more.
  • Wellbeing support – including free access to the Employee Assistance Programme for confidential support and guidance.

Other information

Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, contact the store you applied to. You can find contact details for all Argos stores here.

Inclusive workplace

We are committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We offer development opportunities, mentorship, training, and career progression pathways, and celebrate diversity through various initiatives and events.

As part of our Disability Confident Leader commitments, all candidates may be offered an interview through an online assessment that prioritises higher-scoring applicants who best match the essential criteria. If you require any reasonable adjustments during the application or interview stages, please let us know and we will support you.

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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's Supermarkets Ltd

At Argos, located within Sainsbury's in Dartmouth, we pride ourselves on being an excellent employer that values our colleagues and fosters a supportive work culture. With competitive pay, generous benefits including discounts, free meals, and a commitment to employee development through training and mentorship, we ensure that every team member has the opportunity to thrive in a dynamic retail environment. Join us to be part of a diverse team that celebrates inclusivity and provides exceptional service to our customers.
Sainsbury's Supermarkets Ltd

Contact Detail:

Sainsbury's Supermarkets Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)

Tip Number 1

Familiarise yourself with Argos' product range and services. Being knowledgeable about what they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.

Tip Number 2

Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable when interacting with real customers and showcase your ability to provide excellent service.

Tip Number 3

Be prepared to discuss your flexibility regarding shifts during the interview. Highlighting your willingness to work various hours, including weekends, can make you a more attractive candidate.

Tip Number 4

Show your enthusiasm for technology and digital tools, as this is important for the role. Mention any experience you have with using digital platforms or tools in previous jobs to demonstrate your adaptability.

We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)

Excellent Customer Service
Communication Skills
Teamwork
Attention to Detail
Flexibility
Problem-Solving Skills
Product Knowledge
Cash Handling
Time Management
Adaptability
Digital Literacy
Sales Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use keywords from the job description, such as 'excellent customer service', 'teamwork', and 'flexibility' to catch the employer's attention.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided great customer experiences in the past and how you can contribute to Argos's mission.

Showcase Your Skills: In your application, emphasise skills that align with the job requirements, such as communication, problem-solving, and adaptability. Provide examples of how you've used these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

Show Your Enthusiasm for Customer Service

As a Customer Advisor, your passion for helping customers is key. Be sure to express your genuine enthusiasm during the interview, sharing examples of how you've provided excellent service in the past.

Familiarise Yourself with Argos Products

Take some time to research the range of products and services offered by Argos. Being knowledgeable about their offerings will help you answer questions confidently and demonstrate your commitment to the role.

Prepare for Scenario-Based Questions

Expect to be asked how you would handle specific customer situations. Think of examples from your previous experience where you successfully resolved issues or provided exceptional service.

Emphasise Flexibility and Teamwork

Argos values colleagues who can work flexibly and thrive in a team environment. Highlight your ability to adapt to different roles and your experience working collaboratively with others.

Customer Advisor – Argos (in Sainsbury’s)
Sainsbury's Supermarkets Ltd
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