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- Tasks: Deliver excellent customer service and assist with product collections in-store.
- Company: Join Argos, a leading UK digital retailer within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Why this job: Be part of a friendly team and enhance your customer service skills.
- Qualifications: Enthusiasm for helping customers and ability to work in a fast-paced environment.
- Other info: Flexible hours, training opportunities, and a commitment to inclusivity.
Rate: £12.60 per hour
Location: Hampden Park Store, Eastbourne, BN22 9PW
Hours: Part time, 15 hours per week
Contract type: Fixed-Term Assignment
Business area: Retail
Requisition ID: 400022831
Working in our stores: As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders. You must have Right to Work eligibility in the UK. Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Make sure that the stock room is neat and tidy, and restocking products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please let us know, and we will endeavour to support you.
Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be interacting with customers all day. Think about scenarios where you’ve provided great service or solved problems. Practising these examples will help you feel more confident during the interview.
✨Tip Number 3
Be flexible and open-minded! The role requires you to work various shifts and adapt to different tasks. Highlight your willingness to learn and take on new challenges. This shows that you’re ready to jump in and contribute wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit you. Don’t wait too long, as positions can close quickly!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you genuinely enjoy helping people and are excited about the role.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Mention any previous roles where you’ve provided excellent customer service or worked in a fast-paced environment, just like we do at Argos.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. Plus, you’ll find all the details you need right there.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Products
Familiarise yourself with the range of products and services offered by Argos. Being able to discuss specific items and their features will show your enthusiasm and help you connect with customers during the interview.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to help a customer, as this is key for a role focused on delivering great shopping experiences.
✨Embrace Flexibility
Argos values flexibility in its employees. Be ready to discuss your availability and willingness to work various shifts, including weekends. This shows that you're adaptable and ready to contribute to the team.
✨Demonstrate Team Spirit
Since teamwork is essential in a fast-paced retail environment, think of examples where you've successfully worked as part of a team. Emphasising your ability to collaborate and support colleagues will resonate well with the interviewers.