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- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Friendly attitude and willingness to learn in a fast-paced environment.
- Other info: Flexible hours and opportunities for career growth in an inclusive workplace.
Rate: £12.60 per hourLocation: East Filton Store, Bristol, BS34 8SSHours: Part time, 16 hours per weekContract type: Fixed-Term AssignmentBusiness area: RetailClosing date: 25 September 2025Requisition ID: 400021456
Shift hoursApplicant must be fully flexible – to include early shifts, daytime and weekends.
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and valueacross a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts,including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a complaint. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions during your shift.
✨Tip Number 3
Be flexible and open-minded! Since the role requires working various shifts, highlight your availability during the interview. Show that you’re ready to adapt and take on different tasks, which is key in a fast-paced retail environment like Argos.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at Argos. Don’t wait too long, as positions can close quickly!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience fantastic.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role. Mention specific examples of how you've provided great customer service in the past – we love hearing your stories!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Early!: Don’t wait until the last minute to submit your application. Our vacancies can close quickly, so get your application in as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Products
Familiarise yourself with the range of products and services offered by Argos. Being able to discuss specific items and their features will show your enthusiasm and help you connect with customers during the interview.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight situations where you went above and beyond to help a customer, as this is crucial for a role at Argos.
✨Embrace Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Mention your willingness to work various shifts, including weekends and early mornings, to demonstrate your commitment.
✨Be Enthusiastic and Friendly
Argos values a friendly and welcoming attitude. Practice conveying genuine enthusiasm during your interview. Smile, maintain eye contact, and engage with the interviewer to reflect the positive energy expected in-store.
