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- Tasks: Deliver excellent customer service and assist with product recommendations.
- Company: Join the friendly team at Argos in Sainsbury’s.
- Benefits: Enjoy discounts, free food, holiday entitlement, and pension contributions.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be above school-leaving age and eligible to work in the UK.
- Other info: Flexible hours with opportunities for career progression in an inclusive environment.
Overview
Retail Assistant, Fixed-Term Assignment (Part-time, 12 hours per week). Location: Pontllanfraith Store, Blackwood, NP12 2AN. Rate: £12.60 per hour. This is a part-time, fixed-term role with scheduling that varies to meet store needs.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shopfloor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on financial service offerings for certain products and process refunds.
- Keep the stock room neat and tidy and restock products from deliveries.
- Be present on the shop floor to help customers with questions and provide product recommendations.
- Build knowledge about products, services and promotions to assist customers effectively.
Eligibility and requirements
- You must be above the school-leaving age in your country.
- You must have Right to Work eligibility in the UK.
- Most roles are part-time with shifts across weekdays and weekends; hours vary week to week based on business needs.
Important: Flexibility is required as the store operates between 7:30am and 8:00pm; fixed days/hours are not guaranteed.
What makes a great Argos Colleague
- Friendly and welcoming with enthusiasm for helping customers.
- Comfortable discussing financial services where applicable.
- Capable of working in a fast-paced, high-energy environment and as part of a team.
- Willing to learn new skills and use digital tools and technology.
- Strong attention to detail and a commitment to keeping the store clean and organized.
Rewards and benefits
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; 15% discount on Fridays and Saturdays at Sainsbury’s; 15% off at Argos on pay days.
- Free food and hot drinks – provided for colleagues in all stores.
- Holiday entitlement – based on hours worked, plus maternity/paternity leave.
- Pension – company matching between 4% and 7.5% of contributions.
- Sainsbury’s share schemes – discounted share purchases.
- Shopping discounts – offers on gym memberships, restaurants, holidays, vouchers, and more.
- Wellbeing support – access to Employee Assistance Programme for confidential support.
Please note: Vacancies may close quickly; apply at your earliest convenience.
Inclusive workplace
We are committed to being an inclusive retailer where every colleague can achieve their potential and every customer feels welcome. We provide resources, mentorship, training, and career progression opportunities, and we celebrate diversity through initiatives and events.
If you require reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer service roles and rehearse your answers. Focus on your experiences where you've provided excellent service or solved problems for customers. We want to hear those stories!
✨Tip Number 3
Dress the part! Even though it’s a retail role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and making their shopping experience great.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how your background fits with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos products and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your friendly and welcoming nature.
✨Emphasise Flexibility
Since the role requires flexibility in scheduling, be ready to discuss your availability. Highlight your willingness to work varied shifts and adapt to the store's needs, which is crucial for a part-time position.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This shows your interest in the role and helps you understand how you can contribute to the store’s success.