At a Glance
- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer, inside Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Flexible hours to fit your schedule and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced environment while helping customers.
- Qualifications: No specific experience required, just a friendly attitude and willingness to learn.
Job Details
- Rate: £13.23 per hour
- Location: Ottery St Mary Store, Ottery St. Mary, EX11 1BW
- Hours: Part time, 12 hours per week
- Contract type: Permanent
- Business area: Retail
- Closing date: 03 June 2026
- Requisition ID: 400062885
Shift Hours
Availability mostly across the whole week between 7:30am and 8:30pm.
About the role
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Required qualifications & conditions
- You must have Right to Work eligibility in the UK.
- Most roles are part‑time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Make sure that the stock room is neat and tidy, and restocking products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast‑paced, physical and high‑energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards
We truly value our colleagues and provide market‑leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, we provide resources to help our colleagues understand and support their role and team effectively. Our internal colleague networks help ensure true representation for everyone, and we are proud to offer a range of development opportunities, including mentorship, training and career progression pathways.
EEO & Reasonable Adjustments
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
Customer Advisor – Argos (in Sainsbury’s) in Ottery St Mary employer: Sainsbury's Supermarkets Ltd
At Argos, located within Sainsbury’s in Ottery St Mary, we pride ourselves on being an exceptional employer that values our colleagues and fosters a supportive work environment. With flexible part-time hours, competitive pay, and a range of benefits including generous discounts, free meals, and comprehensive training opportunities, we empower our Customer Advisors to thrive both personally and professionally. Our commitment to inclusivity and employee development ensures that every team member can reach their full potential while contributing to a vibrant and dynamic retail experience.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Ottery St Mary
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock retail environment. This will help you feel more comfortable and prepared to handle various customer interactions during your interview.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. Since the role involves varying shifts, showcasing your willingness to work different hours can set you apart from other candidates.
✨Tip Number 4
Highlight any experience you have with digital tools or technology. Argos values colleagues who embrace new tech, so sharing relevant experiences can demonstrate that you're a great fit for their team.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Ottery St Mary
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Customer Advisor at Argos. Tailor your application to highlight relevant experiences that demonstrate your customer service skills.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous experience in retail or customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent customer service in the past.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Argos and how your skills align with their values, such as being friendly, enthusiastic, and adaptable in a fast-paced environment.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves maintaining a tidy store and providing excellent service.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Enthusiasm
As a Customer Advisor, it's crucial to demonstrate your genuine enthusiasm for helping customers. During the interview, share examples of how you've provided excellent customer service in the past and express your excitement about working in a fast-paced retail environment.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being able to discuss specific products and promotions will show that you're proactive and ready to assist customers effectively.
✨Highlight Teamwork Skills
Argos values teamwork, so be prepared to discuss your experiences working collaboratively with others. Share instances where you contributed to a team goal or helped a colleague, showcasing your ability to thrive in a team-oriented setting.
✨Be Flexible and Adaptable
The role requires flexibility in working hours and tasks. During the interview, emphasise your willingness to adapt to different situations and your readiness to learn new skills, which will demonstrate your commitment to contributing positively to the store.
