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- Tasks: Deliver excellent customer service and assist with product collections in-store.
- Company: Join Argos, a leading UK digital retailer known for convenience and value.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team, learn new skills, and make customers smile.
- Qualifications: Must be friendly, enthusiastic, and comfortable in a fast-paced environment.
- Other info: Flexible hours to fit your schedule; inclusive workplace culture.
Rate: £12.45 per hourLocation: Minehead Argos, Minehead, TA24 5NLHours: Part time, 16 hours per weekContract type: PermanentBusiness area: Argos RetailRequisition ID: 400009642
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and valueacross a vast range of products for the moments that matter. As a Customer Advisor working in one of our standalone stores, you’ll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts,including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor - Argos employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Being knowledgeable about what we offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable and confident when interacting with customers during the interview process.
✨Tip Number 3
Show your flexibility and willingness to learn new skills. Highlight any previous experience where you've adapted to changing situations or taken on different roles, as this is key in a fast-paced environment like ours.
✨Tip Number 4
Demonstrate your ability to work as part of a team. Share examples from past experiences where you've collaborated with others to achieve a common goal, as teamwork is essential in our stores.
We think you need these skills to ace Customer Advisor - Argos
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Advisor position at Argos. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points for clarity and include specific examples of how you've provided excellent customer service in the past.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to work in a fast-paced environment and your willingness to learn new skills. Highlight any experience you have with digital tools and technology.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a role in retail.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Enthusiasm
Argos values friendly and welcoming colleagues. Make sure to express your genuine enthusiasm for helping customers during the interview. Share examples of how you've provided excellent customer service in the past.
✨Know the Products
Familiarise yourself with Argos' product range and services before the interview. Being able to discuss specific products or promotions will demonstrate your interest and preparedness, which is crucial for a Customer Advisor role.
✨Emphasise Teamwork
Highlight your ability to work well in a team, as this role requires collaboration with colleagues. Share experiences where you successfully worked as part of a team to achieve a common goal, especially in a fast-paced environment.
✨Be Flexible and Adaptable
Argos operates in a dynamic retail environment, so it's important to show that you're flexible and can adapt to changing situations. Discuss any previous experiences where you had to adjust quickly to new tasks or challenges.