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- Tasks: Help customers find perfect gifts and create memorable shopping experiences this festive season.
- Company: Join Argos, a leading UK digital retailer with a focus on customer satisfaction.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Other info: Flexible hours, training opportunities, and potential for permanent roles after the festive period.
- Why this job: Be part of a fun, fast-paced team and make Christmas shopping magical for customers.
- Qualifications: Friendly attitude, enthusiasm for helping others, and ability to work in a team.
Rate: £13.23 per hour
Location: Cookstown Argos, Cookstown, BT80 8PA
Hours: Full time, 16 hours per week
Contract type: Permanent
Business area: Argos Retail
Requisition ID: 400060305
Shift hours
Night shift: 23:00 – 07:00
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a rangeenhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos
✨Tip Number 1
Get to know Argos inside out! Familiarise yourself with their products, services, and promotions. This way, when you chat with customers, you can provide top-notch recommendations and make their shopping experience unforgettable.
✨Tip Number 2
Show off your personality! When you're in the store, be friendly and approachable. A warm smile and a genuine enthusiasm for helping customers can go a long way in making a great impression.
✨Tip Number 3
Flexibility is key! Be ready to adapt to different roles within the store. Whether it's working on the tills or helping out in the stock room, showing that you're a team player will definitely catch the eye of the hiring managers.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in and shows you're keen. Plus, keep an eye on the closing date – don’t miss out on this festive opportunity!
We think you need these skills to ace Customer Advisor – Argos
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience memorable.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in retail or customer service, and don’t forget to showcase your ability to work in a fast-paced environment!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Early!: Don’t wait until the last minute to submit your application. Our vacancies can close quickly, so we encourage you to apply through our website as soon as possible to increase your chances of landing an interview!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers find their perfect gifts.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create those 'wow moments' that Argos values.
✨Embrace the Festive Spirit
Since this role is during the busy Christmas season, express your excitement about working in a fast-paced environment. Share any previous experiences you've had during peak times and how you managed to keep a positive attitude while helping customers.
✨Be Ready to Discuss Flexibility
Argos needs team members who can work various shifts, including weekends. Be prepared to discuss your availability and willingness to adapt to changing schedules. Highlighting your flexibility will show that you're a great fit for the team.