Customer Advisor - Argos

Customer Advisor - Argos

Wishaw Full-Time No home office possible
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Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Deliver excellent customer service and assist with product collections in-store.
  • Company: Join Argos, a leading UK digital retailer with a focus on convenience and value.
  • Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
  • Why this job: Be part of a dynamic team and enhance your customer service skills.
  • Qualifications: Must be above school-leaver age and eligible to work in the UK.
  • Other info: Flexible part-time hours with opportunities for training and career growth.

Rate: £12.60 per hour Location: Wishaw Argos, Wishaw, ML2 7UR Hours: Part time, 12 hours per week Contract type: Fixed-Term Assignment Business area: Argos Retail Closing date: 28 October 2025 Requisition ID: 400029673

Shift hours Early shift: 05:00

Working in our stores this Christmas: Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop. As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas

  • You must have Right to Work eligibility in the UK
  • Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

What you’ll be doing:

  • Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
  • Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
  • Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
  • Build great knowledge about our products, services and promotions to help provide recommendations

What makes a great Argos Colleague:

  • Friendly and welcoming with a genuine enthusiasm for helping customers.
  • Comfortable talking to customers about our financial services when buying certain products.
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
  • Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
  • Embraces using new digital tools and technology to do your job brilliantly.
  • Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

  • Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks – provided for Colleagues in all our stores
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
  • Pension – we’ll match between 4-7.5% of your pension contributions
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

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Customer Advisor - Argos employer: Sainsbury's Supermarkets Ltd

Argos is an exceptional employer that prioritises the well-being and development of its colleagues, offering a vibrant work culture where inclusivity and teamwork thrive. With competitive benefits such as generous discounts, free meals, and extensive training opportunities, employees can enjoy a fulfilling career while balancing their personal commitments. Located in a fast-paced retail environment, Argos empowers its Customer Advisors to deliver outstanding service, ensuring every colleague feels valued and supported in their professional journey.
Sainsbury's Supermarkets Ltd

Contact Detail:

Sainsbury's Supermarkets Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor - Argos

✨Tip Number 1

Get to know Argos! Familiarise yourself with their products and services before your interview. This way, you can show off your knowledge and enthusiasm for helping customers, which is exactly what they’re looking for.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a complaint. Role-playing these situations with a friend can really boost your confidence and prepare you for the real deal.

✨Tip Number 3

Be flexible and open-minded! Argos values colleagues who can adapt to different roles and tasks. Highlight your willingness to learn new skills and work in various areas of the store during your interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Argos.

We think you need these skills to ace Customer Advisor - Argos

Customer Service
Communication Skills
Product Knowledge
Cash Handling
Attention to Detail
Teamwork
Flexibility
Digital Literacy
Problem-Solving Skills
Time Management
Adaptability
Sales Skills
Enthusiasm for Helping Customers

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience the best it can be.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience in retail or customer service, and don’t forget to showcase your ability to work in a fast-paced environment!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

✨Know Your Products

Before the interview, take some time to familiarise yourself with Argos' product range. Being able to discuss specific items and their features will show your enthusiasm and readiness to help customers.

✨Show Off Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is key for a role at Argos.

✨Be Ready for Role-Playing

Expect some role-playing scenarios during the interview. Practice how you would assist a customer in-store, whether it’s answering questions or processing a return. This will demonstrate your ability to think on your feet.

✨Embrace Flexibility

Argos values flexibility, so be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience in fast-paced environments to show you can adapt quickly.

Customer Advisor - Argos
Sainsbury's Supermarkets Ltd
Location: Wishaw
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