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- Tasks: Deliver excellent customer service and assist with product collections in-store.
- Company: Join Argos, a leading UK digital retailer with a focus on convenience and value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Friendly attitude and willingness to learn in a fast-paced environment.
- Other info: Great opportunities for career growth and development in an inclusive workplace.
Rate
£12.60 per hour
Location
Perry Barr Argos, Birmingham, B42 1AA
Hours
Part time, 12 hours per week
Contract type
Fixed-Term Assignment
Business area
Argos Retail
Closing date
28 September 2025
Requisition ID
400021499
Shift hours
Flexibility to cover across a range of shift patterns.
Working in our stores
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in one of our standalone stores, you’ll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor - Argos employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos
✨Tip Number 1
Get to know Argos inside out! Familiarise yourself with their products, services, and promotions. This way, when you chat with the hiring team, you can show off your knowledge and enthusiasm for helping customers.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in-store. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be flexible and show your willingness to adapt! Argos values colleagues who can work across various shifts and roles. Highlight your availability and eagerness to learn new skills during your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Argos team. Don’t forget to follow up if you haven’t heard back!
We think you need these skills to ace Customer Advisor - Argos
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you can bring that friendly and welcoming attitude to our team at Argos!
Be Flexible and Open-Minded: Mention your flexibility in working hours and shifts. We love candidates who are ready to adapt and thrive in a fast-paced environment, so let us know how you can fit into our dynamic schedule.
Know Your Stuff: Do a bit of research on Argos and our products. Showing that you have knowledge about what we offer will impress us and demonstrate your enthusiasm for the role. It’s all about providing that great shopping experience!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on your journey with Argos. We can’t wait to hear from you!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range. Being able to discuss specific items and their features will show your enthusiasm and readiness to help customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is key for a Customer Advisor role.
✨Embrace Flexibility
Argos values flexibility in its employees. Be ready to discuss your availability and willingness to work various shifts. Highlight any previous experience in fast-paced environments to demonstrate your adaptability.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.