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- Tasks: Deliver excellent customer service and assist with product collections in-store.
- Company: Join Argos, a leading UK digital retailer with a focus on customer experience.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Why this job: Be part of a dynamic team and help create memorable shopping experiences.
- Qualifications: Friendly attitude and enthusiasm for helping customers are essential.
- Other info: Flexible hours and opportunities for training and career growth.
Rate: £12.60 per hour
Location: Llandudno New Argos, Llandudno, LL30 1YR
Hours: Part time, 15 hours per week
Contract type: Fixed-Term Assignment
Business area: Argos Retail
Closing date: 23 September 2025
Requisition ID: 400016141
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in one of our standalone stores, you’ll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor - Argos employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be working as a Customer Advisor, think about how you would handle different customer scenarios. Role-play with a friend or family member to get comfortable with answering questions and providing solutions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that Customer Advisor role.
We think you need these skills to ace Customer Advisor - Argos
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience the best it can be.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided excellent customer service in the past – we love a good story!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is key for a role at Argos.
✨Embrace Flexibility
Argos values flexibility in its employees. Be ready to discuss your availability and willingness to work various shifts, including weekends. Highlight any previous experience in fast-paced environments to demonstrate your adaptability.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your genuine interest in becoming part of the team and helps you assess if Argos is the right fit for you.
