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- Tasks: Lead store operations and manage a team to deliver top-notch customer service.
- Company: A leading supermarket chain in Croydon with a focus on excellence.
- Benefits: Competitive salary, discount cards, bonus scheme, and employee perks.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Experience in managing performance and delivering excellent service.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A leading supermarket chain in Croydon is seeking a Customer and Trading Manager to drive store operations and lead a team effectively. The ideal candidate will have experience in managing performance and delivering excellent customer service in a fast-paced environment.
Responsibilities include:
- Overseeing daily operations
- Managing staff
- Achieving key performance indicators
The role offers a competitive salary and various employee benefits including discount cards and a bonus scheme.
Store Leader: Customer Service & Trading Ops in Croydon employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader: Customer Service & Trading Ops in Croydon
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the supermarket chain on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We can role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how we've successfully managed teams and improved customer satisfaction in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we can track our progress easily.
We think you need these skills to ace Store Leader: Customer Service & Trading Ops in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing performance and delivering top-notch customer service. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Store Leader role. Share your passion for customer service and how you can lead a team to success – we love a good story!
Showcase Your Leadership Skills: In your application, be sure to highlight any previous leadership roles or experiences. We’re looking for someone who can effectively manage staff and drive store operations, so let us know how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the supermarket chain thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Since the role focuses on customer service, be ready to discuss how you've delivered exceptional service in previous positions. Think of specific instances where you went above and beyond for customers, and how that impacted the business positively.
✨Prepare for Performance Metrics Questions
The job involves achieving key performance indicators, so expect questions about how you've managed performance in the past. Be prepared to discuss specific metrics you've worked with, how you tracked progress, and any strategies you implemented to meet or exceed targets.
