Operations Store Support Executive in City of London

Operations Store Support Executive in City of London

City of London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Support store operations by creating communications and training for Argos Care products.
  • Company: Join Sainsbury’s, a fast-paced FTSE business with a focus on work-life balance.
  • Benefits: Enjoy discounts, performance bonuses, and flexible working options.
  • Other info: Inclusive culture with opportunities for growth and support.
  • Why this job: Make a real impact in retail while developing your skills and career.
  • Qualifications: Strong communication skills and a full UK driving licence required.

The predicted salary is between 28800 - 43200 £ per year.

Salary: Competitive Plus Benefits

Location: London Store Support Centre - Field Based and Home, London, EC1M 6HA

Contract type: Permanent

Business area: Non Food

Closing date: 05 February 2026

Requisition ID: 400047133

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. For a FTSE business, we move incredibly fast. When we’re not handling projects, we’re helping all corners of the wider group with what they’re trying to achieve. And around here, you can see the results of your work as soon as you walk into a store, which gives you a real sense of purpose and responsibility. Better still, the team around you will listen to your ideas and opinions, and you’ll have every chance to try something new. The sheer scale and complexity of our set‑up means there’s always something else around the corner, and we’ll help and support you every step of the way. We’re trusted to get on with it. So get ready to make things happen here.

Location: Base location (Edinburgh, London, Manchester or Coventry) + Field + Home. National travel will be approximately 8 times per 4‑week period (overnight stays included). Company car and hotel accommodation will be provided.

About the team: You’ll join the Argos Care Stores team, acting as a key link between Retail Operations, Sainsbury’s Financial Services, and third‑party warranty partners. The team ensures store colleagues have the training, communications, and processes needed to deliver excellent customer experiences.

More about the role: As an Operations Store Support Executive, you will oversee the creation and delivery of store‑facing communications, e‑learning content, procedures, and support documentation for Argos Care products. You will act as the "voice of stores" on initiatives, analyse MI to highlight trends, support Themes & Trends meetings, and complete store visits to gather insight and coach teams.

More about you: You are a strong communicator who thrives in a retail environment and can simplify complex information for colleagues. You build collaborative stakeholder relationships, use data to inform decisions, and demonstrate resilience, organisation, and curiosity. You role‑model our valued behaviours: Own it, Make it Better, Be Human.

  • Full UK Driving License (1 year as minimum) and ability to travel across the UK with overnight stays.
  • Demonstrated ability to produce clear, accurate and appropriate store communications (across multiple channels).
  • Experience in monitoring and interpreting regulatory, compliance and performance data to support operational decisions.
  • Proven ability to build collaborative relationships with stakeholders in a Retail and Store Support setting and influence cross‑functional teams to create processes and initiatives that are straightforward, effective, and ready for stores.
  • Uses MI and insight to identify operational risks, opportunities, themes and trends.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.

When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

  • Starting off with colleague discount, you’ll be able to save 10% on your shopping online and instore at Sainsbury’s, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
  • We’ve also got you covered for your future with our pensions scheme and life cover.
  • You’ll also be able to share in our success as you may be eligible for a performance‑related bonus of up to 10% of salary, depending on how we perform.
  • Your wellbeing is important to us too. You’ll receive an annual holiday allowance and you can buy up to an additional week’s holiday.
  • We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
  • And if you ever need it there is also an employee assistance programme.
  • Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Operations Store Support Executive in City of London employer: Sainsbury's Supermarkets Ltd

At Sainsbury's, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your contributions are valued and recognised. With a strong focus on employee development, flexible working options, and a comprehensive benefits package including discounts, performance bonuses, and generous leave policies, you will find ample opportunities to grow and thrive in your role as an Operations Store Support Executive. Our inclusive culture encourages collaboration and innovation, ensuring that every team member feels empowered to make a meaningful impact.
Sainsbury's Supermarkets Ltd

Contact Detail:

Sainsbury's Supermarkets Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Store Support Executive in City of London

✨Tip Number 1

Get to know the company inside out! Research Sainsbury’s values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to the role. Think about how your skills align with the responsibilities of an Operations Store Support Executive and be ready to share examples.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Operations Store Support Executive in City of London

Strong Communication Skills
Stakeholder Relationship Management
Data Analysis
Regulatory Compliance Monitoring
Operational Decision Support
Training and Development
E-learning Content Creation
Process Improvement
Organisational Skills
Resilience
Curiosity
Retail Operations Knowledge
Insight Gathering
Collaboration Skills
Ability to Simplify Complex Information

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Store Support Executive role. Highlight your relevant experience and skills that match the job description, especially your communication abilities and stakeholder relationship-building.

Showcase Your Data Skills: Since the role involves analysing MI and trends, don’t forget to mention any experience you have with data interpretation. Use specific examples to demonstrate how you've used data to inform decisions in previous roles.

Be Authentic: We want to see the real you! When writing your application, let your personality shine through. Share your passion for retail and how you embody our values: Own it, Make it Better, Be Human.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

✨Know Your Stuff

Before the interview, make sure you understand the role of an Operations Store Support Executive. Familiarise yourself with Sainsbury’s values and how they align with your own experiences. This will help you articulate why you're a great fit for the team.

✨Showcase Your Communication Skills

As a strong communicator, you'll need to demonstrate this in your interview. Prepare examples of how you've simplified complex information for colleagues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Be Data Savvy

Since the role involves monitoring and interpreting data, come prepared with examples of how you've used data to inform decisions in previous roles. Highlight any experience you have with MI analysis and how it led to operational improvements.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Ask insightful questions about the team and the challenges they face. This shows your interest in collaboration and your eagerness to contribute positively to the team dynamics.

Operations Store Support Executive in City of London
Sainsbury's Supermarkets Ltd
Location: City of London
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