At a Glance
- Tasks: Be a Christmas Champion, serving customers and creating a festive shopping experience.
- Company: Join Sainsbury's, a community-focused retailer with a vibrant team culture.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Other info: Flexible hours with potential for permanent roles and great career development opportunities.
- Why this job: Make a real impact this Christmas while gaining valuable retail experience.
- Qualifications: Enthusiasm for customer service and ability to thrive in a fast-paced environment.
Rate: £12.60 per hour
Location: Chard Store, Chard, TA20 2AJ
Hours: Part time, 12 hours per week
Contract type: Fixed-Term Assignment
Business area: Retail
Shift hours:
- Monday: 08:00 - 14:40
- Sunday: 10:00 - 16:00
Working in our stores this Christmas: Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.
Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be one of our Christmas Champions that provides the very best shopping experience for our customers.
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK.
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Building great knowledge about our products, services and promotions to help provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Working for us has great rewards: We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available - please check the contract type and schedule hours before applying to ensure that the role is right for you. Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, you should contact the store that you have applied to.
An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please take a look here.
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Services Assistant in Chard employer: Sainsbury's Supermarkets Ltd
At Sainsbury's, we pride ourselves on being an excellent employer, especially for our Services Assistants in Chard. With a vibrant work culture that values teamwork and customer service, we offer competitive benefits including generous discounts, free meals, and extensive training opportunities to help you grow your career. Join us this festive season and be part of a community-focused team that celebrates diversity and inclusivity while creating memorable shopping experiences for our customers.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Services Assistant in Chard
✨Tip Number 1
Get to know the store! Before your interview, pop into the Chard Store and familiarise yourself with the layout, products, and services. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle complaints. Role-playing these situations with a friend can help you articulate your responses better during the interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to convey your excitement about working during the festive season. Highlight how you can contribute to creating a magical shopping experience for customers.
✨Tip Number 4
Be flexible and ready to learn! Emphasise your willingness to take on various tasks and learn new skills. This is key in a fast-paced environment like ours, especially during the busy Christmas period.
We think you need these skills to ace Services Assistant in Chard
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to making this Christmas special for our customers.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. If you've worked in fast-paced environments or have customer service experience, mention it! We love seeing how your skills match what we’re looking for.
Keep It Clear and Concise:While we want to know all about you, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Services Assistant entails. Familiarise yourself with the key responsibilities like serving customers, handling complaints, and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing an excellent shopping experience, be ready to share examples of how you've helped customers in the past. Think of specific situations where you went above and beyond to assist someone, as this will demonstrate your enthusiasm for helping others.
✨Embrace the Fast-Paced Environment
The stores can get busy, especially during the festive season. Be prepared to discuss how you handle pressure and stay organised when things get hectic. Sharing a story about a time you thrived in a fast-paced setting will show that you’re a great fit for the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate success. This shows that you’re engaged and eager to learn more about the company and your potential role within it.
