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- Tasks: Manage data for Argos Care, ensuring accuracy and optimising processes.
- Company: Join Sainsbury’s Financial Services in a dynamic, collaborative environment.
- Benefits: Enjoy discounts, flexible working, and a performance-related bonus.
- Why this job: Make a real impact on customer experience with innovative care products.
- Qualifications: Experience in retail aftercare and strong Excel skills required.
- Other info: Opportunities for personal development and a supportive team culture.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Salary: Competitive Plus Benefits.
Location: London Store Support Centre and Home, London, EC1M 6HA.
Contract type: Permanent.
Business area: Non Food.
Closing date: 09 February 2026.
Requisition ID: 400047914.
Location - Hybrid / London or Edinburgh Office & home
About the team
The Care team sits at the heart of our Sainsbury’s Financial Services division, playing a pivotal role in shaping and enhancing the Argos Care proposition. We work collaboratively with retail, digital, engineering, and third‑party warranty partners to deliver market‑leading protection products and consistently excellent customer outcomes. Joining our team means becoming part of a dynamic, data‑driven environment where continuous improvement, innovation and customer focus guide everything we do.
More about the role
As a Care Operations Executive, you’ll be responsible for the setup, maintenance and optimisation of all data related to Argos Care, including pricing, product associations and proposition configuration. You’ll ensure accurate, timely data flows into all channels—from stores and the web to marketing—supporting the successful launch of new ranges and product initiatives.
In this role, you will oversee weekly Product Care sales reporting, claims reconciliation and third‑party payment processes, ensuring accuracy and compliance throughout. You’ll also lead a Product Care Administrator, supporting their development while driving continuous process improvements that reduce costs, save time, and enhance the customer experience.
More about you
You will excel in this role if you bring a methodical, analytical approach and a passion for ensuring reliable data across complex retail systems. You should be confident in managing multiple processes simultaneously and comfortable being accountable for the quality and accuracy of key operational inputs.
You’ll thrive in cross‑functional environments, building positive relationships with stakeholders across the business and external partners. Your communication skills will enable you to translate technical details into clear, actionable insights, and you’ll be motivated by opportunities to simplify processes and improve customer outcomes.
- Demonstrable experience working in a retail environment offering aftercare or add‑on protection products
- Proficiency in Microsoft Excel and Microsoft Office, with demonstrable experience managing complex data or product setup processes within operational or retail systems
- Proven ability to document, own and improve multiple business processes.
- Evidence of delivering accurate reporting or reconciliation activity.
- Clear and effective written and verbal communication skills.
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.
When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
- Starting off with colleague discount, you’ll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
- We’ve also got you covered for your future with our pensions scheme and life cover.
- You’ll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
- Your wellbeing is important to us too. You’ll receive an annual holiday allowance and you can buy up to an additional week’s holiday.
- We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
- And if you ever need it there is also an employee assistance programme.
- Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
Care Product Executive employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Product Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Sainsbury’s. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Care team and Argos Care products. Show us you’re passionate about enhancing customer experiences and have ideas on how to improve processes.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience with data management and retail systems clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Care Product Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Product Executive role. Highlight your experience in retail and data management, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills: Since this role involves translating technical details into clear insights, don’t forget to demonstrate your written communication skills. Use clear language and structure your application well to make it easy for us to read.
Highlight Your Analytical Approach: We love a methodical thinker! Share examples of how you've used data to improve processes or outcomes in previous roles. This will help us see your analytical mindset in action.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Data
As a Care Product Executive, you'll be dealing with complex data. Brush up on your Excel skills and be ready to discuss how you've managed data in previous roles. Bring examples of how you've ensured accuracy and compliance in reporting.
✨Understand the Customer Journey
Since this role focuses on enhancing customer outcomes, think about how you can simplify processes for customers. Be prepared to share ideas on improving customer experiences based on your past work in retail or aftercare services.
✨Showcase Your Communication Skills
You'll need to translate technical details into actionable insights. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, both verbally and in writing.
✨Be Ready for Cross-Functional Collaboration
This role involves working with various teams. Think of examples where you've successfully collaborated with different departments or external partners. Highlight your relationship-building skills and how they contributed to successful outcomes.
