At a Glance
- Tasks: Lead the customer journey and ensure top-notch service standards.
- Company: Join Sainsbury's, a leading retailer with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a chance to grow within a well-known brand.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Experience in customer service and strong team management abilities.
The predicted salary is between 30000 - 40000 £ per year.
Sainsbury's Ballymena store is seeking a Customer Experience Manager to lead the customer journey from checkout to back of house.
You’ll ensure service standards, drive front-end operations, and keep the store running smoothly across all departments.
You’ll coach colleagues, manage performance and discipline where needed, and strive to achieve KPIs while delivering a welcoming customer experience in a busy, high‑volume environment at Ballymena.
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Store Experience Leader - Customer & Operations in Ballymena employer: Sainsbury's Supermarkets Ltd
Sainsbury's Supermarkets Ltd is an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Employees benefit from competitive pay, night shift premiums, and a range of perks including discounts and generous holiday entitlement, all while working in a supportive environment that encourages personal growth and wellbeing.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
