Area Support Assistant - CA06

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. As the link between sellers and buyers, retail and head office, our Retail Operations team is the cog that keeps things running. With teams focused on store-facing activity, labour, transformation, online, delivery and contact centres, we touch almost every part of the business. It’s an incredibly fast-paced environment, where you need to pivot not just daily, but often hourly. So while we plan as much as we can, it’s vital that we all think beyond our job descriptions and look for ways to optimise and improve everything we do. There’s also a real team ethos here. After all, it’s people like you who will truly transform this part of the business.

This role is part time, 20 hours per week, and has a base location of our London Store Support Centre & Home (hybrid working). You would be required to travel to Cardiff every 4 weeks for in person meetings.

Joining our team as an Area Administrator means being part of a fast-paced and dynamic retail environment, supporting the efficient and effective operations of our Area Managers. We value confidentiality, initiative, and dedication to providing exceptional service to our customers, colleagues, and stakeholders. In this role, you'll have the opportunity to take ownership of organising and facilitating area administration, managing diaries, coordinating events, and preparing reports and presentations. We encourage continuous learning and development, allowing you to expand your knowledge of retail operations and enhance your digital skills. With a focus on operational excellence and a commitment to maintaining confidentiality and integrity, we offer a supportive and engaging work environment where you can contribute to our collective success.

What you'll do

In this role, you will be responsible for providing accurate and efficient administration support and diary management to the Area Manager. Your key tasks will include organising and prioritising tasks, managing the Area Manager's correspondence, and responding to customer and colleague queries. You will also manage the Area Manager's diary, coordinate meetings and events, and prepare reports and presentations. Additionally, you will need to demonstrate confidentiality, initiative, and strong organisational skills while adjusting your approach to meet the diverse needs of customers and colleagues. It is important that you have a thorough understanding of retail operations and processes, as well as the ability to use digital tools effectively. You will be expected to learn and develop your knowledge of the wider group and external environment relevant to the role, and actively engage with the company's values and the great place to work agenda. Overall, your role will contribute to the smooth functioning of the area administration and support the delivery of operational excellence within your area.

Who you are

As an Administration Support for the Area Manager, you are a highly organised and proactive professional who excels in providing efficient and accurate administrative support. With a strong focus on customer service and attention to detail, you take ownership of organising and facilitating the area administration, ensuring that tasks are prioritised and executed in line with objectives. Your ability to maintain confidentiality, show initiative, and demonstrate sound judgement enables you to effectively manage the Area Manager's diary, handle correspondence, and respond to queries from customers and colleagues. With your knowledge of retail operations, strong communication skills, and ability to work independently, you contribute to the smooth operation of the area and support the delivery of operational excellence.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits.

Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.