At a Glance
- Tasks: Pick and select quality products for online customers, ensuring a joyful shopping experience.
- Company: Join Sainsbury’s, a community-focused retailer with a vibrant work culture.
- Benefits: Enjoy competitive pay, discounts, free food, and generous holiday entitlement.
- Other info: Great opportunities for learning and development in a supportive workplace.
- Why this job: Be part of a dynamic team, making a real difference in customers' lives.
- Qualifications: Enthusiasm for helping customers and ability to work flexibly in a fast-paced environment.
The predicted salary is between 27400 - 27400 € per year.
Rate: £13.23 per hour
Location: Alton Store, Alton, GU34 1SS
Hours: Part time, 11.33 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 29 May 2026
Requisition ID: 400061624
Shift hours:
- Saturday: 04:00 - 10:00
- Sunday: 04:00 - 10:00
Working in our stores: Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Online Assistants, you’ll be the special ingredient that supports a joyful shopping experience for our online customers, so they get everything they shop at Sainsbury’s for. If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK.
What you’ll be doing:
- Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock.
- Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop.
- Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers.
- Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help.
- Build great knowledge about our products, services and promotions to help provide recommendations.
- Working flexibly across the store as required.
What makes a great Sainsbury’s Colleague:
- Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team.
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks.
- Always ready to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Working for us has great rewards: We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Online Assistant in Alton employer: Sainsbury's Supermarkets Ltd
Sainsbury's is an exceptional employer that prioritises the well-being and development of its colleagues, offering a vibrant work culture in the heart of Alton. As an Online Assistant, you'll enjoy competitive pay, generous discounts, and comprehensive training opportunities, all while contributing to a joyful shopping experience for our community. With flexible working hours and a strong emphasis on teamwork, Sainsbury's fosters an environment where you can thrive both personally and professionally.
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Online Assistant in Alton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewers, let your enthusiasm for helping customers come through. They want to see that you’re not just a fit for the role, but also a great addition to the team culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Online Assistant in Alton
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for helping customers and working in a fast-paced environment.
Tailor Your Application:Make sure to highlight any relevant experience or skills that match the Online Assistant role. Whether it’s your knack for picking quality products or your ability to handle customer queries, we want to see how you can contribute to our team!
Check Your Details:Before hitting that submit button, double-check your application for any typos or errors. A clean and clear application shows attention to detail, which is super important for this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Online Assistant at Sainsbury’s entails. Familiarise yourself with the tasks like picking products, handling customer queries, and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing a great shopping experience, be ready to share examples of how you've helped customers in the past. Think of specific situations where you went above and beyond to assist someone, as this will demonstrate your enthusiasm for customer service.
✨Emphasise Your Flexibility
The job requires working early shifts and being adaptable in a fast-paced environment. Be prepared to discuss your availability and willingness to take on various tasks. Highlight any previous experiences where you successfully adapted to changing circumstances or worked as part of a team.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewer. You might want to inquire about training opportunities, team dynamics, or how success is measured in the role. This shows that you're engaged and serious about the position.
