Tech Enablement & Change Manager

The Tech Enablement Manager will play a pivotal role in supporting the technology transformation activities by establishing and driving initiatives to enable delivery of significant technology change with a focus on minimising and managing the impact of change while fostering a culture of continuous improvement.

Responsibilities

• Supporting the cultural evolution essential to the successful day‑to‑day running of our desired operating model.
• Working closely with stakeholders to understand business objectives, challenges, and transformational goals for technology change.
• Identifying and supporting change sponsors and champions at all levels.
• Utilising experience and understanding of various business change models, tools and techniques to drive change.
• Conducting thorough assessments and analysis of current processes, systems, and organisational structures to identify opportunities for change and develop comprehensive change management strategies and plans.
• Ensuring plans are value driven, driving KPIs on outputs, impacts & benefits to provide tangible measurable outcomes and manage these throughout the change management process.
• Facilitating workshops to develop inputs, analyse and share emerging ideas or final conclusions.
• Developing training needs analysis, performing gap analysis and creating associated training plans.
• Engaging stakeholders to gain buy‑in and support for proposed changes.
• Supporting our tech literacy effort to upskill Sainsbury\’s at large on our transformation agenda and drive better decisions and common understanding amongst non‑tech stakeholders.

Qualifications and Experience

• Clear and concise content that explains change within and without of technology.
• Highly experienced in specific Change Management roles, or Management Consulting.
• Evidence of successfully delivering large scale change initiatives of significant complexity with multiple stakeholders and broad impact within a technology division.
• Evidence of delivering and embedding cultural change and/or organisational change – ideally landing new operating models or tools to support a new operating model.
• Demonstrated ability to take ownership and manage projects from start to finish.
• Strong focus on execution and ability to manage ambiguity.
• Professional change management certification.

Desirable

• Retail experience.
• E‑commerce and/or retail sector experience.

Required Skills

• Excellent communication, relationship, facilitation and motivational skills.
• Excellent analytical and problem‑solving skills, with the ability to think strategically.
• Familiarity with project management methodologies.
• Understanding and experience of Agile practices and mindset.

Our Valued Behaviours

• Own it
  • Do what you say you’ll do.
  • Don’t walk past a problem.
• Make it better
  • Improve things for your customer.
  • Spot opportunities to simplify.
• Be human
  • Walk in the shoes of your colleagues and customers.
  • Show care and respect to everyone.

Leadership Performance Expectations

• Obsessed with the customer
  • Use data and insight to understand customer needs and solve customer problems.
  • Use our Purpose to support decision making everyday.
  • Role model living our customer commitments and guide teams to do the same.
• Obsessed with performance
  • Know and be accountable for your part to play, delivering it brilliantly.
  • Align team goals and ruthlessly prioritise resources to deliver our Customer Commitments.
  • Assign clear accountabilities, hold people accountable (in your team and out) and act on performance both good and bad.
• Lead beyond boundaries
  • Actively share and seek to understand the big picture, both internal and external.
  • Story tell our Next Level Sainsbury\’s strategy to drive end‑to‑end thinking.
  • Build productive partnership inside and outside our organisation.
• Lead fearless teams
  • Create the environment for diverse perspective and challenge, where we are always looking to raise the bar.
  • Grow everyone around you (up, down and across) through adult‑to‑adult feedback and coaching.
  • Know yourself (strengths, weaknesses and impact on others) and continuously develop.

Support We Will Provide

• Full system and process training for the role.
• Wider Portfolio team for direction and guidance.
• Access to personal development tools e.g. Bitesize talks, online self‑development tools, internal mentoring etc.

Benefits

We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, you\’ll also be offered an amazing range of benefits. Starting off with colleague discount, you\’ll be able to save 10% on your shopping online and instore at Sainsbury\’s, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We\’ve also got you covered for your future with our pensions scheme and life cover. You\’ll also be able to share in our success as you may be eligible for a performance‑related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You\’ll receive an annual holiday allowance, and you can buy up to an additional week\’s holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest‑free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks\’ pay for maternity or adoption leave and up to 4 weeks\’ pay for paternity leave.