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For Companies At a Glance
- Tasks: Support customers at checkouts and assist with Click & Collect parcels.
- Company: Join Sainsbury's, a friendly and inclusive retailer.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be a Christmas Champion and create memorable shopping experiences.
- Qualifications: Must be enthusiastic, flexible, and ready to learn new skills.
- Other info: Great opportunities for career growth and development.
Responsibilities
- Always on hand to serve and support customers on checkouts, self‑service tills and kiosks or even petrol stations, supporting with any questions and proactively offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On‑demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Safely moving and retrieving trolleys in our customer car parks.
- Working flexibly across the store as needed.
What makes a great Sainsbury's Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Happy working in a fast‑paced, physical and high energy environment, and thrives in being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Eligibility
- You must be above the school‑leaver age in your country.
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK.
About the Team
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. As one of our Services Assistants, you’ll be one of our Christmas Champions that provides the very best shopping experience for our customers.
Benefits and Rewards
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Holiday Season
Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.
Inclusion and Equality
We are an inclusive place to work and shop. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
HR and Development
We provide a range of development opportunities, including mentorship, training and career progression pathways, to help our colleagues grow and succeed. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
Temporary and Permanent Opportunities
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.
Services Assistants in Swindon employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistants in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers a lot, think of examples from your past experiences where you've gone above and beyond to help someone. This will make you stand out as a candidate who truly cares.
✨Tip Number 3
Be ready to showcase your flexibility! Sainsbury's is all about teamwork and adapting to different roles. Prepare to discuss how you've successfully handled changes in your previous jobs or how you can jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and ready to embrace the digital tools we use at Sainsbury's. Don’t miss out on this opportunity!
We think you need these skills to ace Services Assistants in Swindon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your genuine enthusiasm for helping customers shine through. We want to see that you're excited about the role and ready to be a part of our team!
Tailor Your Application: Make sure to tailor your application to highlight your relevant skills and experiences. Mention any previous customer service roles or experiences that align with what we’re looking for in a Services Assistant.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key points stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Sainsbury’s Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with Sainsbury's products and services. Being able to discuss specific items or promotions shows your enthusiasm and readiness to help customers.
✨Show Your Team Spirit
Emphasise your ability to work in a team during the interview. Share examples of how you've collaborated with others in fast-paced environments, as this role requires a friendly and supportive attitude towards colleagues and customers alike.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've taken initiative to solve problems. Whether it’s handling complaints or managing tasks under pressure, showcasing your proactive approach will impress the interviewers.
✨Be Flexible and Open-Minded
Highlight your willingness to learn new skills and adapt to different roles within the store. This flexibility is key for a Services Assistant, especially during the busy holiday season, so be ready to share how you embrace change.
