Customer & Trading Manager in Stockport

Customer & Trading Manager in Stockport

Stockport Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee store operations, manage team performance, and ensure customer satisfaction.
  • Company: Join Sainsbury's, a leading retailer with a focus on community and teamwork.
  • Benefits: Enjoy discounts, bonuses, retirement plans, and exclusive offers.
  • Other info: Flexible working hours and opportunities for personal growth in a dynamic environment.
  • Why this job: Be a role model, inspire your team, and make a real impact in retail.
  • Qualifications: Leadership skills and a passion for customer service; retail experience is a plus.

The predicted salary is between 30000 - 40000 € per year.

As a Customer & Trading Manager you'll oversee every aspect of the store - from opening and closing the store, cashing up, managing performance and schedule-planning, to making sure those essential products are there for our customers. You'll be there to lend a hand to your close-knit team when they need it - replenishing stock, taking deliveries, and serving on the checkouts - helping them to deliver a real 'wow' service to our customers.

Managing in a Sainsbury's store calls for a brilliant role model. Always ready to support and influence, you'll be focused on creating and managing a diverse, motivated and energised team who love what they do. You'll coach colleagues to provide a brilliant service to our customers and together you'll drive sales for your store.

A brilliant planner with strong prioritisation skills and excellent commercial acumen, you'll have the flexibility to support different locations, at different times, when asked. Retail experience isn't essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology.

Our values make us different - there's no uniform, because we want you to be you and there are lots of great benefits in helping us help everyone eat better, including:

  • You'll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury's shopping for five days every pay day and 10% off at Sainsbury's, Argos, and Habitat throughout the year.
  • Annual bonus scheme where you are rewarded on your contribution to our success.
  • Retirement savings plan where we match your contributions up to 7.5%.
  • Discounted shares in our Sainsbury's Sharesave scheme.
  • Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Customer & Trading Manager in Stockport employer: Sainsbury’s Group

Sainsbury's is an exceptional employer that prioritises a supportive and inclusive work culture, where every team member is valued and encouraged to be their authentic selves. With a focus on employee growth, you will have access to various benefits including a generous discount scheme, an annual bonus, and a retirement savings plan, all while working in a dynamic environment that fosters teamwork and innovation. Join us in making a difference in our customers' lives while enjoying the unique advantages of being part of a leading retail brand.

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Contact Detail:

Sainsbury’s Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer & Trading Manager in Stockport

Tip Number 1

Get to know the company culture! Before your interview, check out Sainsbury's values and think about how you can align with them. Show us that you're not just a fit for the role, but also for the team.

Tip Number 2

Practice your communication skills! As a Customer & Trading Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team or resolved conflicts in the past.

Tip Number 3

Be ready to showcase your planning skills! Think about times when you've had to juggle multiple tasks or manage schedules effectively. We want to see how you prioritise and keep everything running smoothly.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Sainsbury's family. Don’t miss out on this opportunity!

We think you need these skills to ace Customer & Trading Manager in Stockport

Team Management
Performance Management
Schedule Planning
Customer Service
Stock Replenishment
Delivery Management
Sales Driving

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re excited about the opportunity to manage a team and deliver excellent service to our customers.

Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the Customer & Trading Manager role.

Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Remember, there’s no uniform here, so let us see what makes you unique!

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our team!

How to prepare for a job interview at Sainsbury’s Group

Know the Role Inside Out

Before your interview, make sure you understand every aspect of the Customer & Trading Manager role. Familiarise yourself with store operations, team management, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Leadership Skills

As a potential manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated a team or resolved conflicts in the past. Highlight your coaching style and how you can inspire others to deliver exceptional service.

Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations where you had to prioritise tasks or manage a diverse team. Practising these scenarios will help you articulate your thought process during the interview.

Embrace the Company Culture

Sainsbury's values individuality and a relaxed atmosphere, so be yourself during the interview. Share your personal experiences and how they align with their mission to help everyone eat better. This will show that you’re not just a fit for the role, but also for the company culture.