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- Tasks: Support customers at checkouts, assist with Click & Collect, and ensure a great shopping experience.
- Company: Join Sainsbury's, a leading retailer committed to inclusivity and customer service.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team and make a real difference in customers' shopping experiences.
- Qualifications: Must be above school-leaver age and have the right to work in the UK.
- Other info: Flexible hours available, with opportunities for training and career progression.
Overview
Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help. Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels. Build great knowledge about our products, services and promotions to help provide recommendations. Dealing with complaints, refunds, shelf tickets and advertising. Working flexibly across the store as needed.
What makes a great Sainsbury\’s Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you\\\’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
- We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
Inclusion and development
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Requirements and practical information
- You must be above the school-leaver age in your country (School leaving age – GOV.UK)
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
- The minimum application age for this role is 18, due to the working hours and type of goods (alcohol, tobacco etc) that you may be required to handle and authorise for customers.
- Contract Hours: We offer a variety of contracts, typically ranging from 12 to 16 hours per week, including early mornings and afternoon shifts during the week and weekend shifts. Specific working patterns will be discussed during the interview process.
- Applicants must be available to work for their full contractual hours for all times of the year, so this vacancy may not be suitable for students.
- Interview Location: Interviews for this vacancy will be held at our Lincoln Supermarket, Tritton Road, Lincoln, LN6 7QN.
- Application Guidance: Please submit only one application for this location. Multiple applications for the same store will be withdrawn.
Benefits
- Discount card – 10% off at Sainsbury\\\’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury\\\’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we\\\’ll match between 4-7.5% of your pension contributions
- Sainsbury\\\’s share schemes – buy Sainsbury\\\’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
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Services Assistant- Washingborough New Store employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant- Washingborough New Store
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury's values and services. This will help you show genuine enthusiasm and understanding of what they’re all about.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've helped someone or solved a problem. Being able to share these stories will make you stand out as a candidate who’s ready to jump in and help customers.
✨Tip Number 3
Be flexible and show it! During your interview, highlight your willingness to work different shifts and adapt to various roles in the store. This is key for a fast-paced environment like Sainsbury's.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Services Assistant- Washingborough New Store
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and being part of a team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've worked in fast-paced environments or have great customer service skills, shout about it!
Show Your Flexibility: Since this role requires flexibility, mention any previous experiences where you’ve adapted to changing situations or taken on different tasks. We love team players who can jump in wherever needed!
Apply Through Our Website: To make sure your application gets seen, apply directly through our website. It’s the best way to ensure we receive your details and can get back to you quickly!
How to prepare for a job interview at Sainsbury’s Group
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with Sainsbury's products and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you solved a problem or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Sainsbury's values teamwork, so be ready to talk about your experiences working in a team. Share how you contribute to a positive team dynamic and how you support your colleagues, especially in busy situations.
✨Be Ready for Flexibility
Since the role requires flexibility, think about your availability and willingness to adapt. Be prepared to discuss how you can manage different tasks and shifts, showing that you're ready to jump in wherever needed.