Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with their shopping experience at checkouts and self-service tills.
- Company: Join Sainsbury's, a friendly and inclusive retailer.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Be part of a dynamic team and make a difference in customer service.
- Qualifications: Must be enthusiastic, flexible, and eager to learn new skills.
Overview
Join our store team and help ensure a great shopping experience for customers. You will support customers at checkouts, self-service tills and kiosks, and across petrol stations, proactively offering help and answering questions.
Responsibilities
- Assist customers with their shopping, including at checkouts, self-service tills, kiosks, and petrol stations, providing proactive help and answering questions
- Select high-quality products on the shop floor for customers using our On-demand grocery ordering service and assist with Click & Collect parcels
- Build strong product knowledge, services, and promotions to provide recommendations
- Handle customer issues, refunds, shelf tickets and advertising as needed
- Work flexibly across the store as required
What makes a great Sainsbury\’s Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Thrives in a fast-paced, physical, high-energy environment and enjoys being part of a team
- Owns tasks, takes initiative to solve problems
- Willing to work flexibly across the store and fully trained in a variety of skills to learn and develop
- Comfortable learning and using new digital tools and technology
- Great attention to detail, keeps the store clean and clutter-free, and aims to create the best shopping experience
- You must be above the school-leaver age in your country
- If shifts include hours before 6am or after 11pm, you will need to be at least 18 years old
- You must have Right to Work eligibility in the UK
Qualifications and Inclusion
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential, and every customer feels welcome. Our commitment includes:
- Enhanced discretionary leave for families and support for carers
- Resources to understand and support your role and your team
- Internal colleague networks to promote true representation and remove barriers
- Development opportunities, including mentorship, training, and career progression
- Celebrating diversity through initiatives and events to foster inclusion and respect
- If you require reasonable adjustments during application or interview, please let us know and we will endeavour to support you
Benefits and Rewards
Working for us has great rewards. We value our colleagues and provide market-leading benefits and training:
- Discount card – 10% off at Sainsbury\’s, Argos, Tu, and Habitat after four weeks; increases to 15% on Fridays and Saturdays at Sainsbury\’s and 15% off at Argos on pay day
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement based on hours worked, plus maternity and paternity leave
- Pension – employer contributions match between 4% and 7.5%
- Sainsbury\’s share schemes – opportunity to buy shares at discounted prices
- Shopping discounts on gym memberships, restaurants, holidays, vouchers, and more
- Wellbeing support – access to the Employee Assistance Programme
#J-18808-Ljbffr
Services Assistant employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can contribute to creating a great shopping experience for customers.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your friendly and welcoming nature shine through. Remember, they’re looking for someone who can engage with customers and be part of a team, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles available, including the Services Assistant position, right at your fingertips.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your genuine enthusiasm for helping customers shine through. We want to see that you’re excited about the role and ready to be part of our team!
Tailor Your Application: Make sure to tailor your application to highlight your relevant skills and experiences. Mention any previous customer service roles or experiences that align with what we’re looking for in a Services Assistant.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Sainsbury’s Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Services Assistant. Familiarise yourself with how to assist customers at checkouts and self-service tills, and be ready to discuss how you would handle common customer queries.
✨Show Your Enthusiasm
Sainsbury's values friendly and welcoming colleagues. During the interview, let your genuine enthusiasm for helping customers shine through. Share examples of times you've gone above and beyond to assist someone, whether in a work setting or otherwise.
✨Demonstrate Flexibility
The role requires flexibility across various tasks and shifts. Be prepared to discuss your availability and willingness to learn new skills. Highlight any previous experiences where you adapted to changing situations or took the initiative to solve problems.
✨Embrace Technology
As a Services Assistant, you'll need to be comfortable using digital tools. Brush up on any relevant technology you might encounter, like self-service kiosks. If you have experience with similar systems, be sure to mention it during your interview.