Services Assistant

Services Assistant

Aylesbury Part-Time No home office possible
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At a Glance

  • Tasks: Support customers at checkouts and assist with product selection.
  • Company: Join Sainsbury's, a community-focused retailer passionate about food and service.
  • Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
  • Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
  • Qualifications: Must be above school-leaver age and eligible to work in the UK.
  • Other info: Flexible shifts available; apply quickly as vacancies may close fast.

1 week ago Be among the first 25 applicants

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.

  • You must be above the school-leaver age in your country School leaving age – GOV.UK
  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • You must have Right to Work eligibility in the UK

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.

Eligibility:

  • You must be above the school-leaver age in your country School leaving age – GOV.UK
  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • You must have Right to Work eligibility in the UK

What you’ll be doing:

  • Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
  • Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
  • Build great knowledge about our products, services and promotions to help provide recommendations
  • Dealing with complaints, refunds, shelf tickets and advertising
  • Working flexibly across the store as needed

What makes a great Sainsbury’s Colleague:

  • Friendly and welcoming with a genuine enthusiasm for helping customers
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
  • Takes responsibility for owning tasks and uses initiative to solve problems
  • Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

  • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks – provided for Colleagues in all our stores
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
  • Pension – we’ll match between 4-7.5% of your pension contributions
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other

  • Industries

    Retail

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Services Assistant employer: Sainsbury’s Group

At Sainsbury's, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every day brings new challenges and opportunities. Our Services Assistants play a crucial role in delivering outstanding customer experiences, supported by comprehensive training and development pathways that foster personal and professional growth. With generous benefits including discounts, free meals, and a commitment to inclusivity, working in our Aylesbury store means being part of a community-focused team that values your contributions and well-being.
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Contact Detail:

Sainsbury’s Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Services Assistant

Tip Number 1

Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what we offer will help you engage with customers effectively and show your enthusiasm for the role.

Tip Number 2

Demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you've thrived under pressure, as this is crucial for a Services Assistant.

Tip Number 3

Showcase your customer service skills during any interactions. Whether it's through networking or informal chats, highlight your friendly and helpful nature, which aligns perfectly with our values.

Tip Number 4

Be prepared to discuss your flexibility and willingness to learn new skills. We value team members who can adapt and take on various tasks, so share your readiness to embrace new challenges.

We think you need these skills to ace Services Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Time Management
Product Knowledge
Digital Literacy
Ability to Work in a Fast-Paced Environment
Initiative
Conflict Resolution
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Services Assistant. Emphasise your customer service skills, ability to work in a fast-paced environment, and any experience in retail or food services.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Sainsbury's and how you can contribute to providing an excellent shopping experience for customers.

Highlight Flexibility and Teamwork: In your application, stress your willingness to work flexible hours and your ability to collaborate effectively within a team. Use examples from past experiences where you demonstrated these qualities.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Services Assistant role.

How to prepare for a job interview at Sainsbury’s Group

Show Your Passion for Food

Since food is at the heart of the role, express your enthusiasm for it during the interview. Share any relevant experiences or interests that highlight your passion for food and customer service.

Demonstrate Team Spirit

The role requires working in a fast-paced team environment. Be prepared to discuss examples of how you've successfully collaborated with others in previous jobs or projects, showcasing your ability to thrive as part of a team.

Highlight Flexibility and Initiative

This position demands flexibility and the ability to take initiative. Prepare to share instances where you've adapted to changing situations or taken charge to solve problems, demonstrating your readiness to handle various tasks.

Familiarise Yourself with Digital Tools

As the role involves using digital tools and technology, make sure you’re comfortable discussing any relevant experience you have with such tools. If you’ve used similar systems before, mention them to show you're ready to learn and adapt.

Services Assistant
Sainsbury’s Group
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