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- Tasks: Support customers at checkouts and assist with product selection in a vibrant store environment.
- Company: Join Sainsbury's, a community-focused retailer passionate about quality food and great service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a positive impact on customer experiences.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible shifts available; opportunities for career growth and development.
The predicted salary is between 20000 - 28000 £ per year.
6 days ago Be among the first 25 applicants
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility:
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Services Assistant employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at Sainsbury's. Knowing the ins and outs of what they sell will help you engage with customers and provide better recommendations during your interview.
✨Tip Number 2
Demonstrate your enthusiasm for customer service. Think of examples from your past experiences where you've gone above and beyond to help someone, as this aligns perfectly with the role of a Services Assistant.
✨Tip Number 3
Be prepared to discuss how you handle fast-paced environments. Share specific instances where you've thrived under pressure, as this is crucial for working in a busy store setting.
✨Tip Number 4
Show your willingness to learn new technologies. Since the role involves using digital tools, mentioning any experience or eagerness to adapt to new systems can set you apart from other candidates.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Services Assistant does. Highlight key responsibilities and required skills, such as customer service and teamwork, to tailor your application.
Craft a Tailored CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences in fast-paced environments, as these will be valuable for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they seek, like being friendly and proactive in helping customers.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for maintaining a clean and clutter-free store environment.
How to prepare for a job interview at Sainsbury’s Group
✨Show Your Passion for Food
Since food is at the heart of this role, express your enthusiasm for it during the interview. Share any relevant experiences or interests that highlight your passion for food and customer service.
✨Demonstrate Team Spirit
This position requires working in a fast-paced team environment. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles or situations, showcasing your ability to thrive as part of a team.
✨Be Ready for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Prepare by thinking of specific examples where you resolved issues effectively, demonstrating your problem-solving skills and commitment to excellent service.
✨Familiarise Yourself with the Company
Research Sainsbury's values, products, and services before the interview. Showing that you understand their commitment to quality and community will help you stand out as a candidate who aligns with their mission.