At a Glance
- Tasks: Lead a night team to manage store operations and ensure top-notch standards.
- Company: Join a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy discounts, bonuses, free food, and generous holiday entitlement.
- Other info: Great career progression opportunities and supportive colleague networks.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in line management and resilience for night shifts required.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Lead a team overnight to deliver all replenishment activities, prioritise deliveries, organise the warehouse and replenish shelves.
- Run a full store operation independently during the overnight shift, ensuring safety and well-being of colleagues.
- Ensure that store standards are brilliant each morning so we are ready to serve customers.
- People management: manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate.
- Operate confidently in the absence of senior management and maintain smooth day-to-day operations.
- Lead operations and be comfortable doing this alone in the absence of more senior managers.
Qualifications
- Previous line-management responsibilities in a fast-paced, operational environment.
- Resilience to deal with both the mental and physical demands of working nights.
- Experience delivering and monitoring KPIs or other performance indicators.
- Ability to manage disciplinaries, performance issues, or other employee-relations issues.
- Demonstrated success in meeting or exceeding KPIs – sales, availability, customer satisfaction, or colleague engagement.
- Has managed employee-relations issues, including performance and absence management.
- Desirable: prior night-shift experience in a high-volume, operational environment.
Pay and Hours
- Our night-shift managers work full-time hours over four nights and receive a £4,500 premium on top of the base salary.
- Shifts typically run from 22:00 until 08:00.
- Salary will be dependent upon your experience, the store size, complexity and location.
Benefits
- Discount card – 10% discount after four weeks; raises to 15% off on Saturdays and Fridays (Sainsbury’s) and 15% off at Argos on payday.
- An annual bonus scheme based on performance.
- Free food and hot drinks provided for colleagues in all stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we match 4 – 7.5% of your contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Well-being support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Cycle-to-Work scheme – purchase a new bike and equipment while saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Equality, Diversity and Inclusion
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome. We provide enhanced discretionary leave for families, support for carers, and a range of development opportunities, including mentorship, training and career progression pathways. Our internal networks ensure true representation and help remove barriers for all colleagues.
Customer and Trading Manager in Nantwich employer: Sainsbury’s Group
As a Customer and Trading Manager at Sainsbury's, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and development. With competitive benefits including a generous holiday entitlement, performance-based bonuses, and access to well-being support, Sainsbury's fosters a culture of inclusivity and growth, ensuring that every colleague can reach their full potential. The unique night-shift structure allows for independence in operations while being part of a respected team, making it an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer and Trading Manager in Nantwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and KPIs. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your resilience! Be ready to discuss how you've handled challenges in fast-paced environments. Share specific examples that highlight your ability to manage performance issues and maintain high standards under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Customer and Trading Manager in Nantwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer and Trading Manager role. Highlight any previous line-management experience and your ability to handle KPIs, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the job. Share specific examples of how you've successfully managed teams or operations in fast-paced environments, especially during night shifts.
Showcase Your People Skills:Since this role involves managing performance and handling employee relations, make sure to mention any relevant experiences. We want to see how you’ve dealt with challenges and supported your team in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Sainsbury’s Group
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Customer and Trading Manager. Be ready to discuss how you would lead a team overnight, manage performance, and ensure store standards are met. Think about specific examples from your past experience that demonstrate your ability to handle these tasks.
✨Showcase Your People Management Skills
Prepare to talk about your previous line-management experience. Highlight any situations where you successfully managed performance issues or conducted disciplinaries. This role requires strong people management skills, so be ready to share how you've motivated teams and resolved conflicts.
✨Demonstrate Resilience
Working nights can be tough, so it's important to show that you can handle the mental and physical demands of the job. Share any relevant experiences that showcase your resilience and ability to thrive in a fast-paced environment, especially during night shifts.
✨Familiarise Yourself with KPIs
Since this role involves monitoring KPIs, brush up on what those might be for the position. Be prepared to discuss how you've previously met or exceeded KPIs related to sales, customer satisfaction, or colleague engagement. Use specific metrics to illustrate your success.
