experience designer in Manchester

Senior Experience Designer - Online & App - Argos

We are open to a Manchester, London or Coventry base for this role

At Argos, we're on a mission to make shopping effortless, fast, and genuinely enjoyable whether customers are online, in-app, or standing in one of our stores.

We're looking for a Senior experience designer to work across the Argos online end to end, shaping how millions of people browse, buy, and interact with Argos every day.

This is a role for someone who loves leading cross team initiatives, and projects working with diverse stakeholders and bringing designers together to create seamless digital experiences.

The role:

You'll be working on Argos experiences across our website and app. Leading new initiatives, optimisations and exploration of future thinking. We take 1.2 billion transactions from our customers each year, which gives you an idea, We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you'll realise this is a modern software engineering environment, because it has to be. We've made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.

What we're looking for:

• Ability to understand customers needs, business goals and emerging technology, bringing them together to design intuitive experiences for Argos customers
• Strong visual, interface and interaction design skills along with expertise in designing and prototyping with tools such as Figma to create complex prototypes, reusable components and scalable designs
• Capable of conducting research and analysing results, whilst understanding business context to create actionable next steps.
• Extensive knowledge of how to design inclusively and working with accessibility specialists and guidelines
• Ability to organise, create and facilitate engaging workshops with a diverse group of stakeholders at differing levels.
• Ability to leverage AI and new technology to improve the design process and move at a faster pace
• Be comfortable in leading and taking ownership across projects and initiatives. Bringing teams together to drive momentum, keep to strict timelines and keeping key stakeholders informed.

Behaviours we like to see:

• Use initiative to take the lead on complex design solutions across end to end experiences whilst driving consistency and alignment
• Own and drive outcomes based on user needs and business goals, be close to and understand data, performance and insights.
• Experience in influencing different stakeholders to drive change by adapting approaches to different audiences
• Adaptable to changing priorities, complexity and unknowns

Essential Criteria:

• Experience designing for App or Web
• Experience working with Product and Engineering teams
• Ability to align UI and UX patterns across multiple designers
• Strong stakeholder management skills within a large, matrix organisation
• Experience mentoring junior members of the team

Support we will provide:

• A thriving design culture, opportunity to discuss and share work with open, collaborative feedback
• A mature design system and set of standards to work with
• Research, accessibility and UX copywriting expertise
• A network of mentors to support growth
• The opportunity to work on emerging technology and big brand partners

Tips and guidance on what we look for in portfolios: https://medium.com/p/1ace9c422d2

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them:

• Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks.
• This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
• We've also got you covered for your future with our pensions scheme and life cover.
• You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.
• You'll receive an annual holiday allowance, and you can buy additional holiday.
• Season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
• Employee Assistance Programme, you will also be eligible for private healthcare too.
• Up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.

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