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- Tasks: Support customers at checkouts and assist with Click & Collect parcels.
- Company: Join a leading retailer known for its inclusive culture.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be a Christmas Champion and create amazing shopping experiences.
- Qualifications: Friendly, enthusiastic, and ready to learn in a fast-paced environment.
- Other info: Flexible shifts with potential for permanent roles available.
Responsibilities
- Always being on hand to serve and support customers on our checkouts, self‑service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On‑Demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Working flexibly across the store as needed.
- Be one of our Christmas Champions that provides the very best shopping experience for our customers.
Qualifications
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Happy working in a fast‑paced, physical and high‑energy environment, and thrives in being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter‑free, always looking to create the best shopping experience for our customers.
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. You must be above the school‑leaver age in your country (School leaving age – GOV.UK). If the shifts for this role cover hours earlier than 6 am or later than 11 pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK, an inclusive place to work and shop.
Benefits
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4‑7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
We truly value our colleagues and provide market‑leading benefits and training to reflect that. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look. While many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.
Services Assistant in Liphook employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant in Liphook
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and services. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to deal with complaints or help customers. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working across different areas, be prepared to discuss how you can adapt to various tasks and environments. Highlight any past experiences where you've thrived in a fast-paced setting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team directly. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace Services Assistant in Liphook
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for helping customers shine through. We want to see that friendly and welcoming vibe in your words, so don’t hold back on expressing your genuine enthusiasm for the role!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the responsibilities listed in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for in a Services Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on showcasing your relevant experience and skills that make you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sainsbury’s Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully dealt with customer queries or complaints. Highlighting your problem-solving skills and ability to remain calm under pressure will impress the interviewers.
✨Emphasise Teamwork
Since this role involves working in a fast-paced environment, be ready to talk about your experience working as part of a team. Share stories that demonstrate your flexibility and willingness to support your colleagues.
✨Be Ready for Digital Tools
As the role may involve using new technology, brush up on any relevant digital tools you’ve used before. Showing that you’re comfortable with tech will reassure them that you can adapt quickly to their systems.