Lead Nightshift Manager

Overview

Lead and manage a small team of managers overnight, delivering replenishment activities ready for customers the following morning. Night shift managers work full-time hours over 4 nights with a £4,500 premium on top of base salary. Night shifts typically run from 22:00 to 08:00.

Responsibilities

• Lead and manage a small team of managers overnight, ensuring replenishment activities are completed and ready for customers the following morning, in partnership with colleagues.
• Plan for upcoming key trading activities and events by working closely with the store leadership team.
• People management, including pay and scheduling routines, training, communication and employee relations activities such as managing performance, absence, and disciplining where required.
• Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store.
• Take accountability for the health and safety of all colleagues on shift.

What makes a great lead nightshift manager

• Comfortable with nightshift working and adaptable to the physical and mental impact of these shift patterns, providing a safe and healthy environment for the team.
• Passionate leader who is ambitious for customers and colleagues, growing the team to share this mindset.
• Experience of managing managers in a fast-paced, customer-facing environment.
• Comfortable operating alone in the absence of more senior management.
• Driven to deliver high performance with a focus on efficiency and engagement.
• Confident in the use of data, able to interpret KPIs and drive improvements.
• Committed to inclusivity and building an inclusive team and working environment.
• Capable of managing disciplinaries, performance issues or other employee relations matters with fairness and sound judgement (up to dismissal).
• An inclusive place to work and shop: commitment to inclusivity, with resources and networks to support colleagues, development opportunities and progression.

Experience and qualifications

• Experience leading large teams in a fast-paced, customer-focused environment with a track record of developing leaders and high-performing teams.
• Proven ability to deliver exceptional customer experiences across complex operations.
• Proven success in delivering and improving KPIs such as sales, stock availability, customer satisfaction and colleague engagement.
• Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with fairness and sound judgement.
• Leadership experience in an operational environment (retail, hospitality, or food service) with ownership of departmental performance and ability to lead in the absence of senior leadership.
• Evidence of leading change, including rolling out new ways of working or systems and shifting team mindsets.
• Desirable: experience working night shifts in a high-volume, operational environment and ability to create a safe, supportive atmosphere during out-of-hours trading.

Benefits

• Discount card: 10% off at Sainsbury\\\’s, Argos, Tu and Habitat after four weeks; increases to 15% at Sainsbury\\\’s every Friday and Saturday and 15% at Argos every pay day.
• Annual bonus scheme based on performance.
• Free food and hot drinks provided for colleagues in all stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension: employer contributions matched between 4% and 7.5%.
• Sainsbury\\\’s share scheme with discounted investment opportunities.
• Wellbeing support, including emotional support, counselling, legal and financial advice.
• Colleague networks for development and support.
• Cycle to Work scheme for bikes and equipment.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

About Us

We are committed to being a truly inclusive retailer where every colleague can achieve their potential and every customer feels welcome. If you would like to learn more about our commitment to inclusivity, please let us know during the application process.