Lead Insight Consultant

Based in Holborn, London at the Sainsbury’s Support Centre and at home, an exciting opportunity for a Lead Consultant – FMCG Commercial has become available to join the fun, energetic & collaborative Data & Insight team, part of the Nectar360 team. You will be responsible for ensuring the delivery of the Sainsbury’s Insight Platform (SIP) & Insight Consultancy FMCG shared commercial plan each year with a view of the product evolution to support the Nectar360 Business Plan.

So who are Nectar360?

Nectar360 (N360) offers clients comprehensive multi-channel marketing solutions in and around Sainsbury’s and Argos stores and online, both on-site & off-site. We have a unique approach to store and customer planning. Using Nectar customer data, the UK’s most comprehensive customer database, their teams conduct advanced analysis to uncover new insights about shopper interactions and brands.

You can find more information on the Nectar360 website –

What you will be doing:

Commercial leadership

• Ownership of SIP Sainsbury’s commercial plan to achieve the budget per annum.

• Responsible for the SIP commercial engagement with SIP clients for Client Development, Food & Non Food teams to ensure commercial best practice.

• Defining and championing the best practice for SIP client management from marketing, new sign-ups, client reviews and renewals

• Management & evolution of the SIP Sainsbury’s Rate card to ensure that it has a tiered offering for all clients, a compelling price point which evolves with the roll-out of the SIP Product road map

• Support Insight Consultants in building an insight engagement strategy, identifying Data & Insight opportunities for our key clients

• Help define and support in developing insight strategies that align to the overall Data & Insight budget ambitions

• Business owner for the SIP Sainsbury’s Contract and associated support services from the Sainsbury’s legal team ensuring it is up to date and reflects the business best practice for InfoSec, billing and data usage.

• Business owner for the EPoS validation process and liaison with both Circana and NielsenIQ to ensure that the data published in SIP is accurate and represents what clients subscribe to.

Adopt senior role in raising the visibility of N360 Data & Insights services

• Raise the profile and ensure the role of SIP Sainsbury’s is understood within existing and prospective clients as well as Sainsbury’s Insight & Food Trading teams

• Build strong relationships with N360 senior stakeholders (Group Client Director, Client Directors and SIP Product Management) to ensure they understand the role of N360 and the benefit of working withN360

• Build relationships with Sainsbury’s central functions (price & promotions, ranging, trading insights) to ensure they are aligned with N360’s engagement with

• Understand and align to Sainsbury’s supplier tiering (strategic, tactical, transactional) and N360 client tiering in order to build insight frameworks where N360 add value to the existing insights used by Sainsbury’s

• Understand the role of trading insights, other central functions such as Customer Insight and other agencies to define where the Nectar360 Data & Insight capabilities align and compliments these

• Facilitate 3-way relationships between N360, clients and Sainsbury’s where appropriate

Manage a team of Insight Client Manager/Executives

• Motivate and develop a team of commercial and client focussed insight managers & executives to deliver the SIP Sainsbury’s annual budget

• Handle any employee related issues that may arise within the team in conjunction with HR

• Recruit the best talent available, outlining job specifications, identify and refer top talent in the market, conduct briefings/interviews/assessments/feedback, etc.

Find insight gaps in Sainsbury’s / clients portfolio and develop relevant propositions

• Work with the SIP Product & Tech teams to design new propositions in conjunction with Sainsbury’s and clients to bring the SIP roadmap to life.

• Work closely with Market Research and N360 & Sainsbury’s Analytics team to ensure all opportunities for multi-source projects are identified.

• Work closely with the N360 Insight Propositions & Analytics teams when these solutions require automation.

• Stay abreast of new developments in FMCG, retail and insight analytics through industry journals and appropriate conferences and events, We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data – and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.

• University degree – ideally with MBA/postgraduate qualification

• Insight commercialisations experience in managing annual budget targets, annual plans and an eye for detail and accuracy

• Experience of working in category management, consumer insights, analytics or marketing function – Retail, FMCG or consultancy background preferred

• Strong people and relationship building skills with clients

• Experience with insight practices and/or other customer data sets and tools e.g. Nielsen, Kantar, Circana & Dunnhumby

• A passion for numbers and "the shopper"

• Excellent project management skills, well organised with attention to detail

• Able to communicate and present effectively at all levels

• Self-motivated with an understanding of analytics and the solution development process

• Experience of working to monthly targets across multiple channels and financial management

• High energy, proactive and a team player with a ‘can do’ attitude

• Line management experience

When you join the Nectar360 team you’ll need to be ready for some varied and challenging work, and to be part of a business where nothing stays the same for long. You’ll work alongside brilliant people who will inspire, support and challenge you to push boundaries both for you and the business.

You’ll develop through stretching goals, targeted development and exposure to interesting work and people. Working for Nectar360, you will be working with the UK’s best known FMCG brands such as such as Unilever, Mondelez, Heineken, Mars and many other large FMCG’s, through to smaller, start-up brands.

We believe people are at their best and their happiest when they are using their strengths. We will work with you to work out what those strengths are and how best to use them to achieve what you need to, and more, and to go on to do great things within Nectar360, and beyond.

We offer a competitive salary, bonus scheme, and pension and Sainsbury/Argos/Habitat discount along with a host of other benefits to make working at Nectar360 enjoyable as possible., We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new – whether that’s as part of an evolving team or somewhere else across the business – and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you’ll be able to get 10% off at Sainsbury’s, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We’ve also got you covered for your future with our pensions scheme and life cover. You’ll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 20% of salary (which may vary for Nectar360), depending on how we perform.

Your wellbeing is important to us too. You’ll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).