Overnight Stock & Customer Service Associate in Kent

Overnight Stock & Customer Service Associate in Kent

Kent Full-Time 24000 - 30000 £ / year (est.) No working from home possible
S

At a Glance

  • Tasks: Restock shelves, assist customers, and maintain a tidy store environment.
  • Company: Join Sainsbury's, a community-focused retailer with a vibrant team culture.
  • Benefits: Nightshift premium, discounts, free food, and generous holiday entitlement.
  • Other info: Inclusive workplace with great career development opportunities.
  • Why this job: Be part of a dynamic team and make a real difference in your community.
  • Qualifications: Must be 18+, enthusiastic, and ready to learn new skills.

The predicted salary is between 24000 - 30000 £ per year.

Responsibilities include collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish a variety of items across the store, keeping shelves clean, tidy and full of well-presented products. Always ready to serve customers brilliantly when the store is open, supporting with any questions, and proactively offering help. Date checking fresh produce and grocery products. Helping across the store as needed and supporting with deliveries as required. Build great knowledge about products, services and promotions to help provide recommendations.

What makes a great Sainsbury's Colleague:

  • Happy working overnight in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team.
  • Friendly and welcoming with a genuine enthusiasm for helping customers.
  • Takes responsibility for owning tasks and uses initiative to solve problems.
  • Always prepared to work flexibly and productively across the store to a high standard - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly.
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for customers.

Working in our stores: Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Trading Assistants, you'll be the special ingredient that ensures our stores are set up brilliantly to give customers everything they come to Sainsbury's for.

Eligibility: The minimum application age for this role is 18, due to the working hours and type of goods (alcohol, etc.) that you may be required to handle. You must have Right to Work eligibility in the UK.

An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training and career progression pathways to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.

Working for us has great rewards:

  • Nightshift premium – in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight and 5 am (where applicable).
  • Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
  • Free food and hot drinks – provided for colleagues in all our stores.
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
  • Pension – we’ll match between 4-7.5% of your pension contributions.
  • Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Overnight Stock & Customer Service Associate in Kent employer: Sainsbury’s Group

Sainsbury's is an exceptional employer that values its colleagues and fosters a vibrant work culture, particularly for those in the Overnight Stock & Customer Service Associate role. With a commitment to inclusivity, extensive training opportunities, and generous benefits such as nightshift premiums and shopping discounts, Sainsbury's ensures that every team member can thrive both personally and professionally while contributing to the heart of the local community.

S

Contact Details:

Sainsbury’s Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Overnight Stock & Customer Service Associate in Kent

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Sainsbury's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!

Tip Number 3

Show off your flexibility! The job requires you to work across different areas of the store, so be prepared to discuss how you can adapt to various tasks and environments. Highlight any previous roles where you've had to switch gears quickly.

Tip Number 4

Apply through our website! It’s the quickest way to get your application in and shows that you’re keen. Plus, it helps us keep track of all the awesome candidates like you who want to join the Sainsbury's family!

We think you need these skills to ace Overnight Stock & Customer Service Associate in Kent

Customer Service Skills
Physical Stamina
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Initiative

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and being part of our team.

Highlight Relevant Experience:Make sure to mention any previous roles where you've worked in a fast-paced environment or handled stock. We love seeing how your past experiences can contribute to our store's success!

Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can add to our friendly atmosphere.

Apply Early!:Our vacancies can close quickly, so don’t wait around! Head over to our website and get your application in as soon as possible to increase your chances of joining our fantastic team.

How to prepare for a job interview at Sainsbury’s Group

Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of an Overnight Stock & Customer Service Associate. Familiarise yourself with tasks like collecting stock, date checking fresh produce, and providing excellent customer service. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.

Show Your Team Spirit

Even though this role involves working overnight and sometimes independently, it's crucial to demonstrate your ability to work well in a team. Share examples from your past experiences where you've collaborated with others or supported your colleagues. This will highlight your friendly and welcoming nature, which is key for Sainsbury's.

Emphasise Your Problem-Solving Skills

During the interview, be prepared to discuss how you take responsibility for tasks and use your initiative to solve problems. Think of specific situations where you've had to think on your feet or adapt to changing circumstances. This will show that you can thrive in a fast-paced environment and are ready to tackle challenges head-on.

Be Ready to Discuss Flexibility

Flexibility is essential for this role, so be ready to talk about your willingness to work various shifts and adapt to different tasks as needed. Highlight any previous experience where you've had to adjust your schedule or take on new responsibilities. This will demonstrate your commitment to maintaining high standards and supporting the store's operations.